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  1. #1
    Join Date
    Dec 2007
    Posts
    609

    No One Home At Dedishack?

    Have had my support ticket open for over a week now, have added a few exta replies to it, no response from them. They haven't been on MSN either. Anyone know whats up?

  2. #2
    Join Date
    Jun 2007
    Location
    North Carolina
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    Quote Originally Posted by Matt - Kerplunc View Post
    Have had my support ticket open for over a week now, have added a few exta replies to it, no response from them. They haven't been on MSN either. Anyone know whats up?
    This may seem unusual... but have you tried their IRC channel?
    Hi there! I'm John Jackson
    SurrealPixel - User Interface Design

  3. #3
    Join Date
    Dec 2007
    Posts
    609
    Quote Originally Posted by HivelocityJJ View Post
    This may seem unusual... but have you tried their IRC channel?
    Ya i dropped in for a half an hour, no one was around. I'm going to try again every few hours.

  4. #4
    dedishack sucks, i had a server from them. They have 100mbps uplink for their whole rack! if one of the servers is getting (d)dosed your server will be off too. Also Rohan is running the service alone.

  5. #5
    Join Date
    May 2005
    Location
    Chicago, IL USA
    Posts
    1,428
    Did you try telephoning them?
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  6. #6
    Join Date
    Dec 2007
    Posts
    609
    Contacted some other people that they do business with and got the help i needed

  7. #7
    Join Date
    May 2005
    Location
    Chicago, IL USA
    Posts
    1,428
    Excellent! Glad to hear it worked out for you!
    ||| Mike Bowers - Marketing Director
    ||| atOmicVPS LTD
    ||| OnApp Powered Linux & Windows Cloud Hosting ► [Shared] ► [Reseller] ► [VPS]
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  8. #8
    Matt, have replied to your ticket - will discuss things further with you there.

    Jackman - I do remember your name, and looking at my IRC logs I've just come accross a chat we had; you've never been a customer of ours so I'm not sure how you've concluded the the following things you've stated, if you'd like I'd be more than happy to PM you the log!
    dediShack.com :: UK London (Park Royal) Dedicated servers, Virtual servers, Colocation and Rackspace!
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  9. #9
    @DediShack I don't even use IRC so what logs do you have about me?

  10. #10
    Jackman, have PM'd you, please let me know what email you signed up with when you were a 'customer' of ours?
    Last edited by DediShack; 11-07-2009 at 11:09 AM. Reason: typo
    dediShack.com :: UK London (Park Royal) Dedicated servers, Virtual servers, Colocation and Rackspace!
    twitter @dediShack

  11. #11
    why not telephone them?
    or have you allready tried that?

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  12. #12
    Quote Originally Posted by DediShack View Post
    Jackman, have PM'd you, please let me know what email you signed up with when you were a 'customer' of ours?
    oops,,sorry didn't see this post.
    hope op gets his issue resolved.

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  13. #13
    Join Date
    Jun 2007
    Location
    North Carolina
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    4,984
    Quote Originally Posted by hosting guru View Post
    why not telephone them?
    or have you allready tried that?
    Telephone wasn't listed on the site publicly, only for clients. Not sure if the clients have to request that number. Anyways, seems that the OP was able to get things settled.
    Hi there! I'm John Jackson
    SurrealPixel - User Interface Design

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