11-06-2009, 08:40 PM
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Web Hosting Master
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Join Date: Dec 2007
Posts: 609
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No One Home At Dedishack?
Have had my support ticket open for over a week now, have added a few exta replies to it, no response from them. They haven't been on MSN either. Anyone know whats up?
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11-06-2009, 08:47 PM
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Web Hosting Master
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Join Date: Jun 2007
Location: North Carolina
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Quote:
Originally Posted by Matt - Kerplunc
Have had my support ticket open for over a week now, have added a few exta replies to it, no response from them. They haven't been on MSN either. Anyone know whats up?
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This may seem unusual... but have you tried their IRC channel?
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11-06-2009, 09:33 PM
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Web Hosting Master
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Join Date: Dec 2007
Posts: 609
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Quote:
Originally Posted by HivelocityJJ
This may seem unusual... but have you tried their IRC channel?
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Ya i dropped in for a half an hour, no one was around. I'm going to try again every few hours.
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11-06-2009, 11:29 PM
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WHT Addict
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Join Date: Jul 2009
Posts: 151
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dedishack sucks, i had a server from them. They have 100mbps uplink for their whole rack! if one of the servers is getting (d)dosed your server will be off too. Also Rohan is running the service alone.
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11-07-2009, 12:32 AM
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Web Hosting Master
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Join Date: May 2005
Location: Detroit, Michigan USA
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Did you try telephoning them?
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11-07-2009, 01:06 AM
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Web Hosting Master
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Join Date: Dec 2007
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Contacted some other people that they do business with and got the help i needed
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11-07-2009, 01:15 AM
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Web Hosting Master
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Join Date: May 2005
Location: Detroit, Michigan USA
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Excellent! Glad to hear it worked out for you!
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||| atOmicVPS LTD (Launching Soon)
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11-07-2009, 09:50 AM
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WHT Addict
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Join Date: Sep 2007
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Matt, have replied to your ticket - will discuss things further with you there.
Jackman - I do remember your name, and looking at my IRC logs I've just come accross a chat we had; you've never been a customer of ours so I'm not sure how you've concluded the the following things you've stated, if you'd like I'd be more than happy to PM you the log!
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11-07-2009, 10:50 AM
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@DediShack I don't even use IRC so what logs do you have about me?
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11-07-2009, 10:59 AM
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WHT Addict
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Join Date: Sep 2007
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Jackman, have PM'd you, please let me know what email you signed up with when you were a 'customer' of ours?
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Last edited by DediShack; 11-07-2009 at 11:09 AM.
Reason: typo
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11-07-2009, 11:30 AM
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Web Hosting Evangelist
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Join Date: Nov 2008
Posts: 489
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why not telephone them?
or have you allready tried that?
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11-07-2009, 11:31 AM
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Web Hosting Evangelist
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Join Date: Nov 2008
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Quote:
Originally Posted by DediShack
Jackman, have PM'd you, please let me know what email you signed up with when you were a 'customer' of ours?
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oops,,sorry didn't see this post. 
hope op gets his issue resolved.
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11-07-2009, 11:31 AM
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Web Hosting Master
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Join Date: Jun 2007
Location: North Carolina
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Quote:
Originally Posted by hosting guru
why not telephone them?
or have you allready tried that?
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Telephone wasn't listed on the site publicly, only for clients. Not sure if the clients have to request that number. Anyways, seems that the OP was able to get things settled. 
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█ John J. - Sales Manager
█ Quality Shared and VPS Hosting
█ Hawk Host Inc. Proudly serving websites since 2004
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