Hello , evry body
i have registered on Mochahost.com to Get a VPS .
the prices are very good and the Datacenter is " Theplanet.com " .
i need your reviews about Mochahost.com if any body is or was a customer on it .
note : they told me that i'll get the VPS after 24 hours is it normal or what ?
i wanted to get the customers reviews before recieve my VPS .
overall , ihave requested to Cancel the Order becouse they are too slow .
i have got the VPS after 48 hours , and i forgot to request cPanel while register .
after i've got the VPS i requested th cPanel on my VPS and they told me that i have to wait another about 3 days becouse this is the Billing Dept holiday .
i need to do any thing fast and i'll not gappy with them .
i'm still searching about a good company .
Can you give me reviews about : www.Up2vps.com ?
Or tell me about any company offer VPS with 1 G.B (RAM) or 512 m.b
with Unlimited Traffic and HDD 60 G.B
Wow 48hrs for a VPS is really sad. Delivery should be 10 minutes-4 hours depending on the VPS software and of course cPanel isn't the fastest install in the world. I can understand why you decided to leave them. Can you let us know how fast they were on the refund and if you even got a refund?
What price range are you looking for with 1GB RAM and 60GB disk?
I have VPS service from them for the entire month. Here is my review...
Well, it all started well, fast response, fast speed from the VPS and then it started to gone really bad.... cpanel/server/other services start failing. I raised a ticket and they took 2 days to answer me regarding the downtime. Anyways, that cleared and problem persist regarding the slow performance VPS, it performs really slow sometimes I had to restart it at least 3 times a day. Anyways enough ranting.
LiveChat is 24/7, tho the attitude of the live chat rep are pretty snappy.
Mochahost claims to be the no 1 hosting company in the world. Whenever we search on google or any other search engine,
we get their banner saying "No:1". By seeing this ad, I was attracted to their product and ordered one VPS.
I was happy with their uptime. But this week I was really frustrated. I got a mail with this subject, "[#KAO-738393]: Server
scan - account suspended". The content is below..
Our monitoring system detected that server scans has been executed through your sever.
Due to the severe nature of the problem we have disabled your VPS server.
Detailed information is listed below :
blah blah blahs.... "
They suspended my whole account, including customers and resellers accounts. Our customers and Resellers were calling us from different places. I went for chating with mochahost, those people guided me to open a support request. Mochahost people can view the ticket id: KAO-738393. I pleaded for their help. But they did not.
Please download this image and enlarge to see the entire conversation:
(You can read, at the end, my tone gone worse.. I am sorry.. please understand my situation.)
So, I request you to stay away from this company. They are good till one extent. When your company is grown up, they will bargain for price. That is their plan to make money. You can see at the end part, they asked me to restore the account for $50/hour. It will take more than two days to restore the whole account. But I am thinking about paying the money, because I have no other choice.
If you are an existing customer, please move your account to a good company, whether the price is high, I recommend to choose a good one.. but never, never choose mochahost.