I've been building a new services over the last two month and needed a server to host it. I've initially ordered a server at an other provider (which will be getting a very bad review shortly) but after three weeks I still didn't get the server.
While desperately browsing these forums looking for a replacement I noticed a few posts by a server.lu staff member, I've heard some good things about them in the past so I decided to send them a pm with the question if they could deliver a server with the specs I needed. Within 5 minutes I got a response (it was past 00:00 at that point, talk about service). And I think it was about 30 minutes later my server was up and running. And as an added bonus it was a quad-core instead of the dual-core advertised. What the other provider failed to do in 3 weeks server.lu had done in a matter of minutes.
To see if that was just a lucky coincidence I ordered a 2nd server yesterday and again it was setup with a few minutes.
Server.lu is off to a very good start, my 2 month review will tell you if they can keep it up.
Thanks for sharing your initial impressions mate. I always like the idea of 'ongoing reviews' since they are more helpful. Every one will be able to keep track of the quality of service in such reviews. Waiting for the next update.
We've grown from three servers to twenty four servers and they all run very smoothly. There were two small outages DC-wide, but they were all fixed within the hour without me even needing to create a ticket, which is the way it should go.
They were really helpful when they were low on their refurbished servers, they went as far as building slightly different servers for me, which I thought was great. I had one harddisk dying but they swapped it within the day.
I really am trying to find downsides but I really don't have any. If you are looking for some great European based host then please consider server.lu