We have recently discovered that few of our clients created so called doorway pages on their reseller accounts , 5-10 domains and 100 sub-domains stuffed with keywords. We have currently suspended both accounts for further investigation , clients claim these are "landing pages". How harmful doorway pages are to hosting company, we have contacted google for info and google claimed that they filter doorway sites . We have our own C class network , will it be black listed also?
We have our own C class network , will it be black listed also?
That goes a bit far, and given that shared hosting is so prevalent, I doubt that search engines resort to IP blacklisting/penalizing often (given that domain penalization would be just as effective), much less to banning whole IP ranges.
It's a perfectly normal use of services. Some people might not like it, and say it's search engine manipulation, but it has no effect on other sites. There is no reason that they should have been suspended.
Unless your clients are very forgiving, you can expect them to file for a refund and move on to another host.
We have recently discovered that few of our clients created so called doorway pages on their reseller accounts , 5-10 domains and 100 sub-domains stuffed with keywords.
Being a hosting provider I don't think its a very good idea to suspend a clients for using doorway pagers unless if you have specifically mentioned in your TOS. Normally Google will ONLY penaliz the domain/s that are being used as doorways. It will not block your server or your IP range.
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well using doorways is forbidden according to our policy and they simply violate the rules, thats the reason we have suspended their accounts for further investigation
I am not saying you must explain yourself for everything that you state in your terms of service, however is there a specific reason you forbid it? I'm rather interested. Considering the fact that Google only marks a domain based on their domain, and domain alone (not IP's, or what ever else you have been told), I'd go as far as to saying that you will be fine in regards with Google/Search engines.