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11-04-2009, 09:41 AM #1Newbie
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Dont host with VEBNEST.COM because they are cheaters
Hello
don't host with VEBNEST.COM because they are cheaters.
in the begining it was normall but after one week it started to be down and very loaded. and they always say that this is a video sharing sites.
i asked for my money and they told me that they'll move me to other server, but the other server was really terrible, this was after 31 day hosting with them.
i asked again for my money but they told me that the money back is only availble in the first 30 days.
after 3 terrible months with them i entered to my Master reseller and found it suspended with all accounts. i asked them for the reason but the say that i have insulted the support team, but the strange thing that i didnt enter the Internet or a complete 2 weeks. i asked them to reopen it but they said that i have to pay 1000$ to reopen it and they blocked me from the server and insulted me.
take my advice and don't host with them because they are cheaters
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11-04-2009, 12:22 PM #2Web Hosting Master
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Sounds pretty terrible. What domain did you have hosted with them? You can also report it here if you want to keep it private.
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11-04-2009, 12:34 PM #3Aspiring Evangelist
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Wow, that's one horrible experience. Hope one of their representative could explain their side, that is if they have one here, I'm not sure..
FreePRchecker.com hosted by In2net Linux VPS
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11-04-2009, 01:51 PM #4Web Hosting Master
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Sorry to hear your troubles mate. Don't forget to report the domain hosted there to get you review validated. I would like to hear the other side of the story from VEBNEST, though I am not sure they have any representatives here.
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11-04-2009, 02:50 PM #5Newbie
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- Nov 2009
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Hi
I have been hosted with VEBNEST.COM since 16-7-2009 and registed my domain with them.
Now, they suspend me without reason and they said that I have abused them (and I did not), they suspended all of my accounts in my Master Reseller and also they suspended the billing account which I can use it to change the domain DNS. I asked them for money Back but they refused.
Now, I want my domain because they also suspended my domain, and they threaded me that they will not let me to use the domain with another hosting company.
So Please help me getting my domain at least.
Thanks
Best Regards,
Khaleal Yasin
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11-04-2009, 02:57 PM #6Newbie
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- Nov 2009
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my domain name is : secript.com
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11-04-2009, 03:02 PM #7Retired Moderator
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Now, I want my domain because they also suspended my domain, and they threaded me that they will not let me to use the domain with another hosting company.
If it is, look for the registrar that this host resells for (usually hosts are just resellers when it comes to domain registering services) and contact that company asking them for assistance.
Edit: The underlying domain registrar is directi.com. Unfortunately, you're using a whois protection service which might make things more complicated. Anyway, contact them, and good luck!Last edited by ldcdc; 11-04-2009 at 03:09 PM.
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11-04-2009, 03:13 PM #8Newbie
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- Nov 2009
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Please help me getting my money back or to get my account work.
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11-04-2009, 03:19 PM #9Retired Moderator
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There's nothing we can do to make that happen. We cannot force a company do anything. All we can do is give you a bit of advice on how to proceed further and try to minimize the damage.
EDIT: once you get control over your domain, you can try to talk to your bank about eligibility for a chargeback. I wouldn't hold my hopes too high though.Last edited by ldcdc; 11-04-2009 at 03:23 PM.
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11-04-2009, 03:21 PM #10
Hello, the community cannot help you to get your moneyback nor your account back you need to contact the provider and for your domain the ICANN registrar!
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11-04-2009, 03:22 PM #11Newbie
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How can I call the police?
I want to send them to the prison, professional way of cheating!!!!
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11-04-2009, 03:29 PM #12Retired Moderator
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How can I call the police?
I want to send them to the prison, professional way of cheating!!!!
This is a commercial dispute though, and I doubt the police will do anything about it. Essentially, you have to sue the company and win. In most cases, that's a too expensive and slow process to make sense, over a web hosting dispute. I understand your frustration, but in my umble opinion, you should try to focus on what's achievable.
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11-04-2009, 03:34 PM #13Newbie
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- Nov 2009
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I'm planing to move to another hosting (Hostlatch.net)
first: what do you think about Hostlatch.net?
2nd: I tried to ask VEBNEST.COM for a backup for all my accounts and they ignored me, and when i enter the chat they were closing it and blocking me from the server, and i got Forbidden.
How can I get the backup?
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11-04-2009, 03:34 PM #14Aspiring Evangelist
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- Mar 2009
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secript.com
This Account Has Been Suspended
lmao...
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11-04-2009, 03:44 PM #15Web Hosting Master
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11-04-2009, 04:02 PM #16Web Hosting Master
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I believe they have some reviews on here.
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11-04-2009, 04:56 PM #17Web Hosting Master
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11-04-2009, 05:03 PM #18Disabled
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you should probably consider resellers which limit your bandwidth and hdd usage.
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11-05-2009, 10:18 AM #19Disabled
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Hi! i am mike from vebnest.com first of i hope all of you are doing well.
Secondly i would like to just clear vebnest.com point of view about Mr. Khaleal who is suspended many times but re-activated as we always want to keep client with us.
But last time when he activated we asked him not host again he start threaten our support team that he will hack the servers or will force us to shutdown our company also his words was "you are Ass" "My Dog" etc...
So what you think we did wrong with him?
We have just suspended his all accounts as he can damage our server.
Anyway to protect our clients and due to violation terms, using abuse language with staff caused his suspension.
And money back offer is only valid for 30days and must not found in violation of our terms.
Now if he says he didn't do that we have proof to show. Log of those chats, tickets can be provided to valid authorities if needed. Thanks mike
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11-05-2009, 10:36 AM #20Newbie
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- Nov 2009
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- 11
Hi
Hi Mike, How are you? You are ignoring me in the Chat
i asked them for the reason but the say that i have insulted the support team, but the strange thing that i didnt enter the Internet or a complete 2 weeks
2nd:
look to this stories about you
Absolutely horrible service!!!
Signed up and began to create my site, only to find out that they blocked my test. 24/7 chat and phone support is a joke. Finally reached someone by chat and they said too many complaints so the had to block my testsite. When I questioned them as to why, the disconnected the chat and went to unavailable.
Have to put in a support ticket to open a case about. In the meantime I can't work on my site. Next day I finally get someone who answers the phone like a home phone with wife and kids yelling in the back. He claims that they cut off test site after 6 hours. I need more time than that so they tell me I can just open up a ticket each time. (and wait a day for a response.)
had enough of that and the non-existent support so I ask to cancel after only 3 days and get a refund as promised with their 30 day guarantee. Oh, yes you can cancel, but we are gonna charge you a $15 cancel fee on your $37 package. Isn't that just great.
Negotiated with them down to a $10 cancel fee which they promised to do in 15 minutes or less. That was 4 days ago. IT'S A SCAM!!! I still have no refund.
Go Somewhere else. Or better yet, make a paper airplane out of your money and throw this wayI signed up for their "Master Reseller" program and have been sorry ever since. Their service is in no way setup to allow a reseller to provide support to their customers.
The sites that I have hosted with them have had several outages, particularly problematic is that outages have at times lasted for 12-24 hours.
Currently none of my sites with them can recognize PHP - which means they are down. Support ticket has gone unanswered for 18+ hours and counting.
Needless to say, I do not recommend Vebnest.com to anyone!!!
My domain name is COPYRGHTED and you can't take it to yourself, and i can see you suspend my billing account and you said that you will not let me to use the domain with another hosting companies,
go and find a hosting company in mars, because no one will host you in earth, we will not let you use the domain with another hoster
I bought a duplicate IP and payed for 6 Months
In the begining use setupped my Ip, I found that you sell the same IP to another clients, and I have a proof
go to msn and write:
IP:207.44.147.142
5
You was suspending my accounts all the time without any reason, and when I'm asking about the reason you say "overload", and i will give you an example shows why you are cheater,
I have bought a vBulletin lisence for the site abbasrohan.co.cc and starting to host it with a legal lisence, but after 10 hours, the site was suspending, I asked why, and you said "overload", but the site is new and has no traffic or vistors.
can you explain? I don't think so!
You saied that I have insulted you, and you say that the person who did that has the same ISP, but I will remain you that in my country, the whole country have the same ISP, and this is logical. and you saied that he used my name, but this is not my busenisse, I told you about a person who maybe be the person who abused you, and you insult me again and said "you are cheater".
When I told you that I have threaded in WHT you said
Go and play with them!!!
I think this is enough
I have no thing bad to say about VEBNEST.COM
I dont recomend this hosting for anyone
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11-05-2009, 11:13 AM #21Disabled
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- Nov 2009
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- USA
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All clients who get suspended use posting way to damage hosting companies so that what you trying to do and you know 100% you are the wrong if we were wrong why you used service for many months?
And do you think we need your recommendations you can only recommend like you which we don't need.
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11-05-2009, 11:17 AM #22Newbie
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- Nov 2009
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- 11
Sir, do you know that you steal my domain name and steal my money and steal my duplicate IP?!!!, and do you know that this is my rights to use forums to solve my problems.
For summary, you have a professional way of cheating others, and under the name of law.
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11-05-2009, 11:56 AM #23Disabled
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its called dedicated IP not duplicate Mr. Khaleal. What you think when we suspended you what does that mean? Its mean everything that you hosted is suspended its also included all other services including dedicated IP. Thanks find other host and start disturbing them don't waste our time please if you need backup we can give you but no way to host you again. Thanks
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11-05-2009, 12:11 PM #24Brian King of LLAMEDOS
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May I suggest the OP takes up this offer NOW
and posts back here when done.
Vebnest, may I suggest that you offer the domain to the OP on the understanding he will not attempt to host with you again,
and post back here when done.
If you both do that, you might be able to both walk away with a degree of satisfaction,
seems a better idea than continuing to blame each other & going around in circles.
Just my thoughts, as a total outsider._____________________________________________________________
- There are many types of Marmalade -
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11-05-2009, 01:11 PM #25Newbie
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- Nov 2009
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- 11
He don't want to provide me a backup, and he told me a very difficult conditions.
vebnest: Welcome to VEBNEST Live Help, how are you doing today?
john: Hello
Khaleal: Hi
Khaleal: How are you?
john: Fine
Khaleal: Sir, I want a backup for my sites
Khaleal: why Ignoring?
john: Technical support is currently offline
Khaleal: so?
john: Contact us later on
Khaleal: but it is 24-7-365 as i think
Khaleal: 24 hours for 7 days evry week and 265 days in every year
john: its 365 days
Khaleal: 24 Hours as i remember
Khaleal: Sir, you are cheating me
Khaleal: all the time you are ignoring
Khaleal: and some times insulting
Khaleal: Mike insulted me and he said that I'm a cheater!!!
Khaleal: and he said that I'm a child and must go to play!!
john: Sir we are not insulting you
Khaleal: and what do you call this
Khaleal: Sir
john: I belong to the sales staff
Khaleal: please let us solve the problem kindly
john: There is change of shift
Khaleal: But you know the problem
john: Support will be online with in 1 hour
Khaleal: So Sir, how can we solve the problem?
Khaleal: I want to solve it kindly without contacting the Police
john: Sir Support staff will tell you further how to solve problem
Khaleal: so let us solve the problem in the best way
Khaleal: I can't talk with the Mike,he is insulting me and completly closing the chat
Khaleal: He is telling me that I have to pay more, am I Bill Gates?!!!!!
john: Sir you or any of your staff mamber insult him
Khaleal: I have no stuff
Khaleal: aljyyosh owner is my client
Khaleal: and I was going to delete him
Khaleal: but he was activating his account all the time
Khaleal: and I don't know how could he re-activate it!!
vebnest: how may i help you?
Khaleal: Hi
Khaleal: How are you today?
vebnest: fine thx
vebnest: how may i help you?
Khaleal: will you provide me a backup?
vebnest: send us official request for backup with apology letter that i have used wrong language please forgive and I will not use any bad words about you or your company also will not post any comments about your company as well as will not try to hack your servers if i found you can take leagall action.
vebnest: must also provide his National ID card both sided scan copy or hist passport for record.
vebnest: and wait 7 working days so we process verify and than issue backups
Khaleal: Sir
Khaleal: this is a backup
vebnest: you must follow rules
Khaleal: First: I didnt say any bad words
Khaleal: 2nd: Why to give you my ID?
vebnest: we can't give otherwise
vebnest: i am really i can't help more than that
Khaleal: and why to wait 7 days?!!!
Khaleal: I will move to anew hosting company
vebnest: for secruity reason
vebnest: so that we can give police if ever hacked our servers also to verify you are the right person becz other day you will wake up and say i was not that
vebnest: that was my next street guy
Khaleal: OK, If you search for security you can move me by yourself
vebnest: so all you have to follow other wise
vebnest: if we not receive your request for backups as we mentioned within 7 days from the day of suspension your all data will be deleted than don't blame us later
Khaleal: Sir
Khaleal: Say I dont want to provide you a backup from the first
Khaleal: this is a difficult conditions
vebnest: thanks for your time have a great day bye
Khaleal: it is just a backup
The support operator has closed this support request.
I told him to transfer me by himself and he refused!!!!
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