Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Billing & Support Sofware

[Cesto]

Hello,

I have been using WHMCS. but due to all the BIG problems it keeps causing, I want to move away from it. I looked at Ubersmith, didn't like the idea of it only being able to talk with cpanel server for account creation, as I wanted Virtuozzo, cPanel and plesk.

Then I looked at the Parallels Billing Panel, its fantastic. alot of features that I need.

But then I am looking for the ticket system, does anybody know a secure product like kayako that I can integrate with the billing system's database so that the users only have one user name and password to remember?

If so, can you please link me to the products?

[WoofHosting]

what your problem with WHMCS?

[arbet]

Honestly, I believe WHMCS is the best out there. If you could tell us what problems is it causing for you, I believe we might be able to help.

[Cesto]

I'm not interested in staying with whmcs

Any suggestions on new software?

[arbet]

I suggest you check out Modernbill and Ubersmith. I believe you could always code your own module for other control panels automation.

[Cesto]

Yes I do like Ubersmith very much.

any ideas on Parallels Billing Panel? Any Good?

[keserhosting]

Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.

[Cesto]

No, I am looking for Premium software.

Thanks for the suggestion, I will check it out anyway.

[arbet]

Originally Posted by keserhosting

Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.

If you didn't like WHMCS, I don't think you'll be able to cope with phpcoin. I tried it in the past and it is really cluttered and hard to configure.

[Cesto]

That doesn't bother me, I kept finding holes in the scripting, its a horrible mess.

[Vinayak_Sharma]

Have a look at http://www.awbs.com

[railto]

i dont understand why you are wanting to get away from whmcs, you seem to be avoiding questions asking why.

AWBS is a good system but can be hard to config, modernbill/plesk billing is awfull to config and support is terrible.

Have you spoken to Matt @ WHMCS about your problems??

I really dont think you are going to find a system as easy to use as WHMCS

[HostThree]

www.licensepal.com have a number of different billing software (some with free trials)

[AcuNett]

Parallels billing IS Modernbill, and I don't recommend it. WHMCS is the best system I've seen and worked with. I would not recommend ClientExec either.

[Alex - Fibervolt]

I agree. WHMCS is the best out there IMHO. Who knows, it might be you/your installation or outdated software or something.