Page 1 of 2 12 LastLast
Results 1 to 15 of 22
  1. #1
    Join Date
    Apr 2009
    Posts
    59

    * Billing & Support Sofware

    Hello,

    I have been using WHMCS. but due to all the BIG problems it keeps causing, I want to move away from it. I looked at Ubersmith, didn't like the idea of it only being able to talk with cpanel server for account creation, as I wanted Virtuozzo, cPanel and plesk.

    Then I looked at the Parallels Billing Panel, its fantastic. alot of features that I need.

    But then I am looking for the ticket system, does anybody know a secure product like kayako that I can integrate with the billing system's database so that the users only have one user name and password to remember?

    If so, can you please link me to the products?

  2. #2
    Join Date
    Apr 2009
    Location
    Louisville, Kentucky
    Posts
    47
    what your problem with WHMCS?
    Woof Hosting - Shared Hosting
    Friendly Staff | 256-Bit SSL Encryption!

  3. #3
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    452
    Honestly, I believe WHMCS is the best out there. If you could tell us what problems is it causing for you, I believe we might be able to help.
    Courtix Hosting Blog: Learn more about Web Hosting!

  4. #4
    Join Date
    Apr 2009
    Posts
    59
    I'm not interested in staying with whmcs

    Any suggestions on new software?

  5. #5
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    452
    I suggest you check out Modernbill and Ubersmith. I believe you could always code your own module for other control panels automation.
    Courtix Hosting Blog: Learn more about Web Hosting!

  6. #6
    Join Date
    Apr 2009
    Posts
    59
    Yes I do like Ubersmith very much.

    any ideas on Parallels Billing Panel? Any Good?

  7. #7
    Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.
    Shared Hosting | Reseller Hosting | VPS Hosting | Dedicated Servers
    KeserHosting.Com

  8. #8
    Join Date
    Apr 2009
    Posts
    59
    No, I am looking for Premium software.

    Thanks for the suggestion, I will check it out anyway.

  9. #9
    Join Date
    Dec 2004
    Location
    Lebanon
    Posts
    452
    Quote Originally Posted by keserhosting View Post
    Its sound like you are looking for the open source billing software. Have a look on the phpcoin its free.
    If you didn't like WHMCS, I don't think you'll be able to cope with phpcoin. I tried it in the past and it is really cluttered and hard to configure.
    Courtix Hosting Blog: Learn more about Web Hosting!

  10. #10
    Join Date
    Apr 2009
    Posts
    59
    That doesn't bother me, I kept finding holes in the scripting, its a horrible mess.

  11. #11
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,679
    Have a look at http://www.awbs.com
    Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
    Offering domains, shared, reseller & VPS hosting.
    Reliable Domain Reseller Account Resell Domains with Confidence

  12. #12
    Join Date
    Jan 2005
    Location
    In your server
    Posts
    2,677
    i dont understand why you are wanting to get away from whmcs, you seem to be avoiding questions asking why.

    AWBS is a good system but can be hard to config, modernbill/plesk billing is awfull to config and support is terrible.

    Have you spoken to Matt @ WHMCS about your problems??

    I really dont think you are going to find a system as easy to use as WHMCS
    If you need help about anything to do with WHT, check out the Helpdesk

  13. #13
    Join Date
    Jan 2007
    Location
    UK.
    Posts
    1,097
    www.licensepal.com have a number of different billing software (some with free trials)

  14. #14
    Join Date
    Dec 2001
    Location
    Franklin, TN, USA
    Posts
    1,320
    Parallels billing IS Modernbill, and I don't recommend it. WHMCS is the best system I've seen and worked with. I would not recommend ClientExec either.
    ServerSync. Perfect Uptime. Clockly. | Built for the Hosting Industry
    Server Management. Helpdesk Management. Business Management.
    ( AcuNett, Est. 14 Years, BBB A+, RateLobby 5 Stars)

  15. #15
    Join Date
    Jun 2009
    Location
    San Diego, California
    Posts
    1,661
    I agree. WHMCS is the best out there IMHO. Who knows, it might be you/your installation or outdated software or something.
    █ Alex Bateman | abateman[at]fibervolt.com
    Virtual Private Servers | Fantastic Support | Worldwide Locations
    █ Reliable VPS Hosting | 99.9% Uptime | 24/7 Support
    www.fibervolt.com | Twitter : @fiber_volt

Page 1 of 2 12 LastLast

Similar Threads

  1. Customer Support/Live Chat/Billing/Account/Level 1 Tech. Support
    By srprasad in forum Employment / Job Requests
    Replies: 1
    Last Post: 02-14-2008, 02:57 PM
  2. Replies: 0
    Last Post: 11-06-2007, 02:18 AM
  3. what billing sofware is this?
    By romant in forum Reseller Hosting
    Replies: 9
    Last Post: 11-15-2004, 08:59 AM
  4. billing software that only handles billing. No customer support, nothing...
    By rracer99 in forum Hosting Software and Control Panels
    Replies: 1
    Last Post: 10-01-2004, 07:19 PM
  5. Billing/Support/Knowledge Base/Live Support/Server Management Software
    By Neo3Net in forum Hosting Software and Control Panels
    Replies: 13
    Last Post: 01-09-2004, 01:05 PM

Related Posts from theWHIR.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •