Results 1 to 4 of 4
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10-31-2009, 04:39 PM #1Web Hosting Guru
- Join Date
- May 2009
- Posts
- 299
Cannot view support tickets in WHMCS
I am trying to work my way through setting up and testing WHMCS before my 15 day trial expires. However, I have opened a support ticket (as a client) and logged in as a Full Administrator, but when I go to view support tickets, I get the following message:
"Access Denied
You are not assigned to any ticket departments so cannot view or reply to any tickets"
Anyone got any ideas on how to resolve this?
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10-31-2009, 05:49 PM #2Junior Guru Wannabe
- Join Date
- May 2009
- Posts
- 70
Step 1: Login to your WHMCS Admin Panel
Step 2: Select Configuration Then Select Administrators select your admin
Step 3: Then find your username then you'll see an icon that has a notepad & Pencil select click on this icon
Step 4: Then look for something that says Assigned Departments
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10-31-2009, 06:07 PM #3Web Hosting Guru
- Join Date
- May 2009
- Posts
- 299
Ah, thanks. I had been looking for that for ages
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02-08-2011, 07:43 AM #4Disabled
- Join Date
- Dec 2010
- Posts
- 60
thanks for info @hotsack
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