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  1. #1
    Join Date
    Jun 2007
    Location
    England, UK
    Posts
    64

    Support Technician Required - [Per ticket based]

    Level 1 Support Technician Required

    GBServers Ltd have been trading for nearly 3 years, and following recent expansion, we are looking for a Level 1 technical support engineer to respond to our unmanaged VPS and dedicated server support tickets.

    The support tickets that the staff member will be required to resolve will be fairly basic most of the time, as the services being supported with this role are all unmanaged, any tickets received will be something like (in the case of a VPS) the server not responding to ping after a reboot, reverse DNS entry requests, etc.

    Requirements (must meet all of the following):

    - Located in the USA (or a country of similar time zone)
    - 18+ years old
    - Excellent written and spoken English
    - Experienced with Linux
    - Experienced with VPS in general


    Bonus Requirements (not required but stand as an advantage):


    - Use of WHMCS support area
    - Flexible working hours
    - Experienced with Xen (through command line)


    Pay rate for this role is per ticket based, please email me for more information, email can be found below.

    If you are interested in applying for this role or have any questions, please send your CV/Resume or questions to mark[at sign]gbservers.co.uk or through PM.
    <<Please see rules for signature setup>>

  2. #2
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
    Posts
    1,965
    I've just emailed you
    $this->hasFlavr() ? $nom->nom('nom') : $want->doNot()

  3. #3
    Join Date
    Jun 2007
    Location
    England, UK
    Posts
    64
    Received, will be in contact
    <<Please see rules for signature setup>>

  4. #4
    How many tickets do you receive?

  5. #5
    Join Date
    Jun 2007
    Location
    England, UK
    Posts
    64
    This role will be dealing with no more than 20-30 tickets per month.
    <<Please see rules for signature setup>>

  6. #6
    Join Date
    Jun 2008
    Location
    MD
    Posts
    38

    Sent

    Dear Mr.Mark,
    I've sent you an email regrading this position.

    Thank you on behalf and I certainly look forward to talking to you more about this wonderful opportunity.

    Have a great night!

    Sincerely,
    WHT.

  7. #7
    Join Date
    Jul 2009
    Location
    India
    Posts
    39
    i have send email. Please check

  8. #8
    Join Date
    Jan 2008
    Location
    India
    Posts
    287

  9. #9
    Join Date
    Jun 2007
    Location
    England, UK
    Posts
    64
    Hello all,

    Thanks to everyone who applied, this position has now been filled. I will keep hold of everyone's applications and if we have another post open up in the near future, I will be in contact.

    Thanks again,
    Mark.
    <<Please see rules for signature setup>>

  10. #10
    Join Date
    Mar 2009
    Location
    InfoPark, Cochin, India
    Posts
    986

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