I have been using 1 and 1 web hosting for almost 3 months now. In that time my site has never been down. I use them to host my website but i use google App for my email server.
Well, if you can put up with their odd, rigid approaches, database size limits and some control panel quirkiness, 1and1's hosting in itself is indeed quite stable and fast too. Them Germans know tech.
I was quite pleasantly surprised given the "general opinion", although there were a couple of people I trusted who used to swear by them and I was half-ready for their stories to be true. So far, they were.
I was joined with 1and1.co.uk and what a laugh!! this was like a year ago!
I had a hosting package with domain and after the 12months were up i canceled my account and and what not. I was sent a link to canal everything and my domain. And i got a email back saying your account has been canceled and so on. 6months later i get a invoice from 1and1 saying i owe them 34pound for the last 6months! I emailed back saying i canceled my account and what not which they confirmed but they renewed my contract for another 12months!! so i was being charged for something i didn't use nor did i have the account details. I got so wound up saying i would not be paying and 2weeks letter recived a letter from a Balliff company saying they were going to make a visit to my house because of this 34pound i owed to 1and1!
Im now paying for 12months of hosting i dont use. Which they say i might get back after the 12months is up!
So my advice when you cancel your account double check its been cancled!
Wow, it's rare to hear a positive review about 1and1. Itslee, yea I haerd thier cancellation process is screwed up (probably on purpose to get more money).
█ bihira.com | 10+ Years of Web Hosting Experience!
█ Shared Hosting | Reseller Hosting | 30 Day Money Back Guarantee
█▀█ cPanel | CloudLinux | R1Soft | Softaculous
█▄█ Find us on facebook and follow us on twitter @bihira
This is a new turn around, Did this company take on a new staff member or did they change management?
Thanks for this good review, Good lick for the future.
██ l Dedigeeks (Twitter) • Shared • Reseller • Cloud VPS • Since 2010
██ l Leading AU Hosting Provider • Multiple locations - around the globe!
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • 99.9% Uptime Guarantee
██ l www.yourcompanynamehere.com • Customer Service Rep. • Superior Service Guarantee
i signed up with 1&1 and they bait-and-switched me into a 1-year contract, withdrew $300 from my bank account without checking with me (which i wouldn't have allowed, since i didn't have it) and then tried to blame it all on me.
it's good that your experience has been positive so far, but i would have a tendency to be extremely careful in my dealings with 1&1 at this point.