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  1. #1

    Credentials for choosing a dedicated provider

    How much more would you pay a month for dedicated server with a Cisco Master Certified Managed Services Provider?

    In addition, would having the entire company's support staff CCNA certified influence your decision for choosing a dedicated provider?

    Would certifications influence your decision to buy a server?
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  2. #2
    Not tooting our own horn...

    We have people in various stages of Cisco certification, but I just wanted some insight on what kind of value (weight) people put in having a certified staff.

    I definitely see the advantage as far as innovation and problem-solving, but what does the average dedicated customer think?
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  3. #3
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    Certification does not mean quality (although you may expect it) and Quality does not means Certification.

    But there is a whole world out there who believes that if someone is certified they are also capable, which from experience is not always the case.

    In the end, I would say most would value it.
    Last edited by 040Hosting; 10-30-2009 at 06:59 AM. Reason: oops missed the 'not'

  4. #4
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    I'd rather go for more experiences... of course, a combination is better.
    Specially 4 You
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    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  5. #5
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    Not everone who gets the Certification is considred to be the best.

    I believe that only experience can help in situations of critical services and quality.

    In real live situation things that you read in books are not always the same.

  6. #6
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    "Those who can do, those who can't get certified"

    It all depends on the mindset of the buyer. There are your more classically trained hands-on and self-taught individuals that frown upon certifications as just a piece of paper (MCSE = Must Call Someone Experienced) so you certainly wouldn't win any credit with that market. On the other hand businesses tend to lean towards wanting all the certifications.

    If you are targeting the WHT market, I don't think it's going to make any difference for you.

  7. #7
    All good points. In my opinion it all comes down to what you do with the knowledge you get from the certification. Just having the paper might look nice for a large company IT person to bring to their boss as rationale for choosing your company, but the real added value is applying the knowledge to bettering the service your company provides.
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  8. #8
    When we interview people we find that most of the people we interview with CCNA/RHCE/MCSE are not even half as qualified or experienced as most people who never even went to college. We have had RHCE/MCSE/CCNA walk out our on interview tests because it was to hard for them and they couldn't figure out how to change the listen to ip in the httpd.conf in apache or setup a simple firewall rule via iptables.

    So certification to us is pretty meaningless and we don't give any weight to those who interview with us who have certs. However we do encourage quality people who we do employ to get certs. Not to say they will learn anything but to say they have a cert.
    Jay

  9. #9
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    Quote Originally Posted by jayglate View Post
    When we interview people we find that most of the people we interview with CCNA/RHCE/MCSE are not even half as qualified or experienced as most people who never even went to college. We have had RHCE/MCSE/CCNA walk out our on interview tests because it was to hard for them and they couldn't figure out how to change the listen to ip in the httpd.conf in apache or setup a simple firewall rule via iptables.

    So certification to us is pretty meaningless and we don't give any weight to those who interview with us who have certs. However we do encourage quality people who we do employ to get certs. Not to say they will learn anything but to say they have a cert.
    These folks must have received their CCNA from Crackerjack boxes then, i've never seen one who wasn't pretty clueful in most respects.

    Addressing the OP's question, every one of my staff members is CCNA, JNCIS, undergraduate, or a combination of the three. We feel it's very important and would like to believe that it does indeed impact the quality of service provided and the willingness of a consumer to choose your company.

  10. #10
    To clarify, here's the certification I'm most interested in feedback on

    http://www.cisco.com/web/partners/pr11/mscp/managed_services_master.html

    How much would this factor into a buying decision?

    Anyone have this certification and reaping the benefits?
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  11. #11
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    Have a minimum of two Cisco CCIEŽ certified experts employed full-time by your company

    You'll need a very substantial payroll budget for this.

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