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Anyone have the return address for AT&T Internet Equipment

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  #1  
Old 10-29-2009, 10:38 PM
ntfu2 ntfu2 is offline
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Join Date: Feb 2006
Posts: 304

Anyone have the return address for AT&T Internet Equipment


I know its a long shot, but Long story short, I cancelled my ATT High Speed Internet (within 30 days).

Lost my return address label.

Called customer no service once, got hung up on after being told they don't have the address. (AT&T phone may have dropped call, irony building full story at 11)

Called again, this time was told again they don't have the address to return this router to.

I need the return address to send this router back to AT&T Internet please

Does anyone have it, or is it guarded by like some secret agency.



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  #2  
Old 10-29-2009, 10:46 PM
Mike - Limestone Mike - Limestone is offline
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Join Date: Nov 2007
Location: Dallas, TX
Posts: 8,689
Try:

http://dsl.bus.att.com/faqs/msf.html

Does that look like the right address for you?

* Note: You may need a "return letter". Perhaps ask Customer Service for this letter? The letter might even include the address on it -- maybe.

-mike

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Mike G. - Limestone Networks - Account Specialist
Cloud, Dedicated & Enterprise Hosting - Premium Network - Passionate Support
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