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  1. #1

    Serverboost down

    Hi guys,


    Serverboost had a planned maintenance time for switching to a new datacenter. The move was supposed to last 1-2 hours.

    Right now it has been over 6 hours and my server is not online yet.

    Is your Serverboost server down too ?

  2. #2
    Join Date
    Jul 2008
    Posts
    1,188
    try to contact them. serverboost site working fine for me

  3. #3
    Our 3 servers are down already for 7 HOURS. Move was planned for 1-2 hours. Sad, phone is turned off, skype offline...

  4. #4
    Hey Unixas,

    Also noticed phone is turned off.

    I don't have their Skype, could you please share it ?

  5. #5
    Quote Originally Posted by Prajyot View Post
    try to contact them. serverboost site working fine for me
    Thanks Prajyot,

    Already submitted a ticket. All other means of contact are closed. Actually, this may be for the better, maybe they are trying to fix things as we speak.

    The only working website on their network seems to be serverboost.com.

  6. #6
    Maybe serverboost is hosted somewhere out they network...

    skype: jelle.maes

  7. #7
    We have 20 boxes there, well over 6 hours down already without an update. Good night to take time off and not answer your customers

  8. #8
    Quote Originally Posted by Unixas View Post
    Maybe serverboost is hosted somewhere out they network...

    skype: jelle.maes

    Thanks Unixas.

  9. #9
    Quote Originally Posted by Toolz77 View Post
    We have 20 boxes there, well over 6 hours down already without an update. Good night to take time off and not answer your customers
    Hi Toolz77,

    You have quite alot of boxes :-). I guess Jelle made you a very good offer.

    Are you running a hosting business ? I can't imagine what would one do with 20 boxes .

  10. #10
    2 boxes of 3 started responding. But speed are whery slow... And with packet looses, maybe they still configuring routers, switches or etc... Uch

  11. #11
    Quote Originally Posted by Unixas View Post
    2 boxes of 3 started responding. But speed are whery slow... And with packet looses, maybe they still configuring routers, switches or etc... Uch
    Something is better than nothing, Unixas.

    Just got an answer from Jelle on Skype. He is hard at work.

    I didn't bother him with questions so he can take his time to resolve the problems.

  12. #12
    I3D moved everything to a new datacenter without letting anyone know, customers and even the provider where they had services didn't know until last night.

  13. #13
    Uhm.....I3D ?

    Aren't I3D and Serverboost two different companies ?

    As I understand they share(d) a provider called WeDare.

  14. #14
    As far as i know serverboost is an I3D customer/reseller.

    Their IP:
    route: 213.163.64.0/19
    descr: InterActive 3D network
    origin: AS49544
    mnt-by: MNT-I3D
    source: RIPE # Filtered
    Last edited by Santema; 10-28-2009 at 06:09 AM.

  15. #15
    Santema,

    It seems you are correct.

    I guess that this means that there are I3D customers that are offline right now also.

    Strangely, I don't see any of them posting on WHT.

    What else can you tell us ?

    Thanks !

  16. #16
    Nothing else www.i3d.nl for some info.

  17. #17
    Quote Originally Posted by Santema View Post
    As far as i know serverboost is an I3D customer/reseller.

    Their IP:
    One question,

    How did you get that information about their IP address ?

    I am unable to discover it.


    Thanks !

  18. #18
    Serverboost.nl -> 213.163.85.36

    Ripe whois -> http://www.db.ripe.net/whois?form_ty...x=8&submit.y=7

    On the bottom, route information . I'm not sure if they only have own servers, i thought they also resell i3d dedicated server, but again, i'm not sure about it.

  19. #19
    As an update, it seems that my server is back up.

    I've been talking with Jelle on Skype, he told me that it all got delayed because of some issues with WeDare.


    Hopefully, it will all be well.

  20. #20
    My boxes up and running.

  21. #21
    Quote Originally Posted by Santema View Post
    I3D moved everything to a new datacenter without letting anyone know, customers and even the provider where they had services didn't know until last night.
    We got mail 2-3 weeks ago. And same day in morning when moving was scheduled.

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