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  1. #1

    my domains hijacked and enom not helping

    Hello

    my domains has been transfered from enom to name.com, some one hijacked the domains, i contact with enom but they did not replay and they are slow
    also i contact with name.com and they replay me but enom not helping them
    what should i do,
    and is there some know loyer to help me

    its urgent . if some one an help me
    <<snipped>>
    Last edited by bear; 10-23-2009 at 06:03 PM.

  2. #2
    Join Date
    Jun 2009
    Location
    Indiana, USA
    Posts
    1

    Reply to domains hijacked

    Are you sure they were actually transferred instead of maybe just parked with
    name.com. Can you log in to your cpanel and check dns servers?

  3. #3
    Join Date
    May 2006
    Location
    The Kingdom of LLAMEDOS
    Posts
    2,881
    Enom do tend to respond slowly, but normally there responses are worth waiting for.

    When did you contact enom ?
    Also has the 'who is' info changed ?
    If your not listed as the reg. owner, then it is a bit of a problem for enom to 'deal' with you.
    Would you share the domain name with us, it may help.

  4. #4
    Join Date
    Oct 2009
    Posts
    58
    I can't suggest any solution with this limited information. I will definitely help you if you can provide a bit more information regarding the transfer.

  5. #5
    Join Date
    Jun 2005
    Posts
    5,929
    How were they hijacked? Did someone break into your eNom account?
    Signature Under Construction.

  6. #6
    Join Date
    Oct 2004
    Location
    Moji
    Posts
    2,107
    Quote Originally Posted by stub View Post
    How were they hijacked? Did someone break into your eNom account?
    Good question..

    Are you still able to login you Enom account?
    You can run some reports and find out when they are transferred.
    DigiPun.ch
    An Awesome Digital Punch Clock
    Release date: October 1st

  7. #7

    domain hijacked

    Hello

    my domains has been transfered from enom to name.com, some one hijacked the domains, i contact with enom but they did not replay and they are slow
    also i contact with name.com and they replay me but enom not helping them
    what should i do,
    and is there some know loyer to help me

    its urgent . if some one an help me
    the domain is
    ksacam.com you can check in whois.com

  8. #8
    Join Date
    Nov 2002
    Posts
    4,667
    It's going to be tough. I believe the domain had Enom private WHOIS before Oct 17 (@whoisprivacyprotect.com) and has Name.com private WHOIS after (@protecteddomainservices.com). How was the domain hijacked? Were you a direct reseller for Enom or did you buy through an Enom reseller?
    Last edited by Techno; 10-25-2009 at 10:33 AM.

  9. #9
    Join Date
    Mar 2009
    Location
    Universe
    Posts
    339
    Quote Originally Posted by fwz2000 View Post
    Hello

    my domains has been transfered from enom to name.com, some one hijacked the domains, i contact with enom but they did not replay and they are slow
    also i contact with name.com and they replay me but enom not helping them
    what should i do,
    and is there some know loyer to help me

    its urgent . if some one an help me
    <<snipped>>
    according to domain history, ksacam. com was transferred to Name.com in the end of September. Enom are considering tarsnfer disputes within certain amount of days so they might tell that they are not able to help you.
    The last unprotected data was in the name of faisal salim. If you are Faisal Salim, i believe it is worth opening a transfer dispute with Name.com directly. But usually your previous registrar should open a dispute. This is strange that Enom is not answering, the speed of their support recently noticeably increased
    If Enom fail to help you, you can try to dispute the transfer with the help of WIPO:
    http : // www . wipo. int /amc/ en/ domains/ filing/ index. html
    (delete spaces)

  10. #10
    Join Date
    Oct 2009
    Posts
    53
    Take a screenshot of the Whois asap!
    If you can use Camstudio to make a recording of the whois


    http://www.wipo.int/amc/en/domains/filing/index.html

  11. #11
    Join Date
    Mar 2009
    Location
    Universe
    Posts
    339
    Quote Originally Posted by strider96 View Post
    Take a screenshot of the Whois asap!

    why for? domain history can't be changed as well as history itself. i used domaintools for checking - I am pretty sure registrars also have access to such history. just ask them to see data from 2009-09-29. All the records after this date show are whois protected information of name.com

  12. #12
    Join Date
    Oct 2009
    Posts
    53
    Well...
    I have never been hijacked but I always thought that you needed evidence and of-course this is another piece of evidence....

  13. #13
    Join Date
    Mar 2009
    Location
    Universe
    Posts
    339
    Quote Originally Posted by strider96 View Post
    Well...
    I have never been hijacked but I always thought that you needed evidence and of-course this is another piece of evidence....
    if you are speaking about evidences that you ever owned the domain - all the registrars keep such records. they know who and what registered with/transferred to them. if you mean evidences of hacking activity like IP tracks - this info should also be kept by registrars.

    while investigating transfer issues registrars take into consideration who was registrant at the moment of transfer. if hacker changed info to his - there can be problems with getting domain back. if you are still a registrant, the most probably gaining registrar will ask about documents proving your identity.

  14. #14
    hello

    the hacker changed the information, but i protect the domain information before hijacking...and he hijacked after that
    ?

  15. #15
    Join Date
    Mar 2009
    Location
    Universe
    Posts
    339
    Quote Originally Posted by fwz2000 View Post
    hello

    the hacker changed the information, but i protect the domain information before hijacking...and he hijacked after that
    ?
    whois protection doesn't influence account security. also it doesn't protect your pc from viruses.
    if during transfer information was hacker's, the most probably you will receive a reply "since registrant confirmed transfer by answering to confirmation e-mail, we consider the transfer to be legitimate " etc. hopefully enom have evidences of account hacking and will open a transfer dispute.

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