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  1. #1
    Join Date
    Mar 2002
    Location
    London & Kent, UK
    Posts
    372

    Thumbs up CoreNetworks - first impressions

    As it can be a shot in the dark and leap of faith when it comes to hosting, though WHT does make it easier, I thought I'd post a comment on initial perceptions with CoreNetworks having taken a new server there. It might help someone.

    First off, the prices on their servers are clearly very competitive, and even on their lowest priced discount range, the machines offer decent specs.

    A disappointment is that they don't accept PayPal other than with a debit card that's not available in the UK, so exchange rates come into play that otherwise wouldn't need to if one could pay from a USD PayPal balance. But servers are cheap, so not really an issue overall.

    The server was up within about 24 hours, but hard drive performance was really bad at < 30 MB/sec read, and < 3 MB/sec write! Clearly a fault of some kind, so a ticket was opened.

    Within an hour there was an apologetic response with options to resolve. They checked the drive, swapped SATA cables, checked the BIOS, and at my request, switched Unix version too. There were a few ticket updates back and forth and the issue was finally resolved quickly.

    There's a simple but adequate support panel with account details, and where a power cycle can be quickly and easily executed. A stated option not explored yet to trigger this remotely is very nice.

    So overall a good deal so far, and a good support attitude that really helps when you've an issue that needs resolving.

  2. #2
    Join Date
    Nov 2007
    Location
    India
    Posts
    843
    Quote Originally Posted by phpa View Post
    As it can be a shot in the dark and leap of faith when it comes to hosting, though WHT does make it easier, I thought I'd post a comment on initial perceptions with CoreNetworks having taken a new server there. It might help someone.

    First off, the prices on their servers are clearly very competitive, and even on their lowest priced discount range, the machines offer decent specs.

    A disappointment is that they don't accept PayPal other than with a debit card that's not available in the UK, so exchange rates come into play that otherwise wouldn't need to if one could pay from a USD PayPal balance. But servers are cheap, so not really an issue overall.

    The server was up within about 24 hours, but hard drive performance was really bad at < 30 MB/sec read, and < 3 MB/sec write! Clearly a fault of some kind, so a ticket was opened.

    Within an hour there was an apologetic response with options to resolve. They checked the drive, swapped SATA cables, checked the BIOS, and at my request, switched Unix version too. There were a few ticket updates back and forth and the issue was finally resolved quickly.

    There's a simple but adequate support panel with account details, and where a power cycle can be quickly executed.

    So overall a good deal so far, and a good support attitude that really helps when you've an issue that needs resolving.
    it always happy to here postive reviews
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  3. #3
    Join Date
    Jan 2005
    Location
    In your server
    Posts
    2,679
    I can echo what the OP has said, I have had a server or 2 at different times with corenetworks and have been impressed with the response of their support staff, as well as general setup times. I currently do not host US servers, but when the time comes to again, i will be putting them with core for sure
    If you need help about anything to do with WHT, check out the Helpdesk

  4. #4
    Join Date
    Aug 2007
    Posts
    6,882
    Thanks for your initial review. I hope your impressions will continue the same in future also. Keep us updated about it.

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