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  1. #1
    Join Date
    Sep 2008
    Location
    Brazil
    Posts
    53

    Looking for outsourced support

    Hello,

    I'm looking for outsourced support to my servers (cPanel/WHM), but needs to be in Portuguese.

    Any stabilished company providing service in this language?

    Thanks

  2. #2
    I have not seen any support company here who support in Portuguese.

  3. #3
    Join Date
    Aug 2008
    Location
    Right behind you.
    Posts
    410
    Yes true. Every companies provides English & a few with Spanish support.

    Its tough to catch a company with Portuguese.
    http://we3cares.com/
    Seven years in server management!!.
    Performance exceeds expectation.

  4. #4
    Join Date
    Nov 2004
    Location
    India
    Posts
    1,100
    How far does the Google Translate works for Portuguese ? If it works good, then there are many companies out there to support Visit Wiki!
    AssistanZ - Beyond Boundaries...
    Cloudstack Consultancy / 24x7 Web Hosting Support / 24x7 Server Management / Infrastructure Management Services
    Web & Mobile Apps Development / Web Designing Services / Php, Grails, Java Development

  5. #5
    Join Date
    Jun 2009
    Location
    San Diego, California
    Posts
    1,661
    Quote Originally Posted by assistanz247 View Post
    How far does the Google Translate works for Portuguese ? If it works good, then there are many companies out there to support Visit Wiki!
    I can't understand Portuguese at all when its been translated by Google. Its all messed up and is an embarrassment


    I say just stick with it or hire someone locally. (IMHO if I were in your shoes)

  6. #6
    Join Date
    Dec 2006
    Location
    Tampa, Florida
    Posts
    387
    I am surprised you cannot find support in Portuguese. I have a good number of customer from Brazil and they seem to be part of a very growing market in that country.

    As a sales person I usually use Google translate to understand what they ask of me, but I am lucky enough to have a co-worker from Brazil too.
    - Donovan K
    Want to monitor and manage your customers Windows systems by Client software, web portal, or mobile phone?
    Automated scripts, patching, and remote access too? Ask me how!


  7. #7
    Join Date
    Apr 2005
    Location
    Cochin
    Posts
    2,446
    This kind of setup usually works with a non-technical person onshore and a technical person offshore. The onshore person acts as a simple translator
    Sam
    Supportlobby.com - Expertise in Windows/Linux server support, IaaS and PaaS Management
    Spiralbean.com - Custom Software Development
    Email: exec @ activelobby.net | Skype: unni_active

  8. #8
    Join Date
    Sep 2008
    Location
    Brazil
    Posts
    53
    Quote Originally Posted by activelobby4u View Post
    This kind of setup usually works with a non-technical person onshore and a technical person offshore. The onshore person acts as a simple translator
    Have you seen this personally? Does it really works?

  9. #9
    Join Date
    Sep 2008
    Location
    Brazil
    Posts
    53
    Quote Originally Posted by dspkable View Post
    I am surprised you cannot find support in Portuguese. I have a good number of customer from Brazil and they seem to be part of a very growing market in that country.

    As a sales person I usually use Google translate to understand what they ask of me, but I am lucky enough to have a co-worker from Brazil too.
    And i can tell you, im searching a lot! haha

  10. #10
    Join Date
    Apr 2005
    Location
    Cochin
    Posts
    2,446
    Quote Originally Posted by Starbolt View Post
    Have you seen this personally? Does it really works?
    Yes , at least for us
    Sam
    Supportlobby.com - Expertise in Windows/Linux server support, IaaS and PaaS Management
    Spiralbean.com - Custom Software Development
    Email: exec @ activelobby.net | Skype: unni_active

  11. #11
    Join Date
    Sep 2005
    Location
    London
    Posts
    2,404
    https://totalserversolutions.com/ <- those guys might work for you

  12. #12
    Join Date
    Jul 2003
    Location
    Florida
    Posts
    337
    Quote Originally Posted by eming View Post
    https://totalserversolutions.com/ <- those guys might work for you
    Thanks for the support! We actually do not do Portuguese but we do Spanish.
    Gary Simat
    COLO@ Colocation. Perfected.
    Atlanta - Dallas - Phoenix - Weehawken - Los Angeles - Chicago
    Total Server Solutions - Servers - US Based Support - Server Management

  13. #13
    Join Date
    Sep 2008
    Location
    Brazil
    Posts
    53
    Just updating the thread to see if i can find.

  14. #14
    Join Date
    Nov 2004
    Location
    India
    Posts
    1,100
    If its hard to find Portugese support, I would recommend to have a onshore customer support and a offshore server management team.
    AssistanZ - Beyond Boundaries...
    Cloudstack Consultancy / 24x7 Web Hosting Support / 24x7 Server Management / Infrastructure Management Services
    Web & Mobile Apps Development / Web Designing Services / Php, Grails, Java Development

  15. #15
    If any of the support company will use google translate to provide support in portugese i guess you will have to pay more, So it will better to look for a local support company.
    www.24x7servermanagement.com
    Server Management, Server Security, Server Monitoring.
    India's Leading Managed Service Provider !! Skype: techs24x7

  16. #16
    I don't yet have heard about the company that support in the Portuguese.
    But you try to contact the companies and ask them if they can support,
    You can find the more support companies on this link given below,

    http://www.webhostingtalk.com/wiki/C...g_tech_support
    Support Facility | 24/7 web hosting technical support services
    Technical support | Server management | Data migration

    Technical Articles

  17. #17
    Join Date
    Apr 2009
    Location
    whitehouse
    Posts
    656
    I think the best chance that you have would be finding them locally.
    Quote Originally Posted by Starbolt View Post
    Hello,

    I'm looking for outsourced support to my servers (cPanel/WHM), but needs to be in Portuguese.

    Any stabilished company providing service in this language?

    Thanks
    James B
    EzeeloginSetup your Secure Linux SSH Gateway.
    |Manage & Administer Multiple Linux Servers Quickly & Securely.

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