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problem with rapidswitch network

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Junior Guru Wannabe
Join Date: Jan 2007
Posts: 31

problem with rapidswitch network

my site hosted with rapidswitch

but i have a problem with them

i work on my site... and suddenly i can;t access cpanel whm shh2 all of them

when i made tracert to my site

it gives me the following

1    30 ms   143 ms    56 ms
  2    35 ms     7 ms     7 ms  ASHAMS-R01C-C-EG []
  3    69 ms    67 ms    81 ms [
  4   117 ms    16 ms     9 ms [
  5     9 ms     8 ms     8 ms [
  6     9 ms     9 ms     9 ms [
  7    44 ms    66 ms    66 ms [
  8   308 ms   251 ms   188 ms [213.144.18
  9    86 ms    85 ms    86 ms [
 10    86 ms    86 ms    86 ms []

 11    91 ms   130 ms   124 ms []
 12    91 ms   106 ms    91 ms []
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.

30     *        *        *     Request timed out.
what is the problem ?

after that site return after 10 minutes
it happened 3 times with me today

it happens with more than one people
how can i check it ?

plz help me

or have i to change the hosting company ?

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Web Hosting Master
Join Date: Jun 2006
Location: Devon, UK
Posts: 1,307
Haven't noticed any downtime here. If you log into your MyServers control panel ( and check to see if your server is up. If it is, your server might have blocked you (maybe you're running Login Failure Daemon?) so try using a proxy.

It appears that they are having some problems, maybe try calling them?

Junior Guru Wannabe
Join Date: Jan 2007
Posts: 31
server was up
my ip isn't blocked

i called them
the answer was the problem with ur server like misconfiguration
not blongs to works w/o any prob.

how can i check from where the problem come from?

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Junior Guru Wannabe
Join Date: Jul 2009
Posts: 95
if you are a linux expert then try looking into the logs... and try to resolve it your self... or hire some1 to do it for you

Junior Guru Wannabe
Join Date: Jan 2007
Posts: 31
there is morte than one type of logs
what logs did u mean ?

and resolve what ?

what i have to search for ?

i am not expert but semi pro


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