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Thread: Live Person - Over Priced ?
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10-16-2009, 07:44 PM #1Disabled
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Live Person - Over Priced ?
We are currently using Kayako live chat , but has two bugs that are beyond annoying. We were looking into Live Person but they charge $99 / Month PER operator.
Is it me or is that a little expensive for live chat software ?
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10-16-2009, 07:49 PM #2Web Hosting Master
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Well it's a hosted solution as well, it can certainly be had for less than the $99 a month. Either email or give them a call.
It's not perfect, but it's the best available in my experience.Data Republic - UK Managed Servers - Server Management - Managed Backup/R1Soft
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10-16-2009, 07:52 PM #3Disabled
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That is good to hear. Although honestly them hosting it I don't see any advantage to that.
I did give them a shout on live chat seemed they would offer a 30 day money back guarantee as well as 50% off the second seat.
Seems interesting. Any other thoughts ?
Edit. He is asking his manager if he can cut the price down more. Edit: Seems like they just were able to offer me 2 seats for the price of 1.
I am going to give it the trial run and see how it goes.Last edited by XFactorServers; 10-16-2009 at 07:56 PM.
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10-16-2009, 08:37 PM #4Disabled
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WoW, it did sure speed up my site compared to Kayako. (kayako slow java script).
So far so good and seems like it is well worth the $100.
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10-16-2009, 08:39 PM #5Web Hosting Master
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I've used LP multiple times and every time it's well worth it. It improves productivity in my opinion with it's paramount interface. Customers also recognize it was a symbol of "high quality" as all "big" company's use it. hehe
Last edited by Jacob Wall; 10-16-2009 at 08:52 PM.
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10-16-2009, 08:42 PM #6Disabled
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10-18-2009, 09:23 AM #7Disabled
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Got to say they do have very good support & customer service.
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10-18-2009, 09:44 AM #8Web Hosting Master
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Does seem a little expensive for me, but if it's decent and it plays an important role in your sales/support then its worth doing.
We still use Stardevelop Livehelp, dirt cheap and it works very well.
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10-18-2009, 05:13 PM #9Newbie
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- Oct 2009
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They made me the same offer as 2 seats for one price but it really pays itself. The good part is you can use it on multiple sites and that lets you know about customer profile
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