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Live Person - Over Priced ?
We are currently using Kayako live chat , but has two bugs that are beyond annoying. We were looking into Live Person but they charge $99 / Month PER operator.
Is it me or is that a little expensive for live chat software ?
Well it's a hosted solution as well, it can certainly be had for less than the $99 a month. Either email or give them a call.
It's not perfect, but it's the best available in my experience.
That is good to hear. Although honestly them hosting it I don't see any advantage to that.
Originally Posted by
I did give them a shout on live chat seemed they would offer a 30 day money back guarantee as well as 50% off the second seat.
Seems interesting. Any other thoughts ?
Edit. He is asking his manager if he can cut the price down more. Edit: Seems like they just were able to offer me 2 seats for the price of 1.
I am going to give it the trial run and see how it goes.
Last edited by XFactorServers; 10-16-2009 at
WoW, it did sure speed up my site compared to Kayako. (kayako slow java script).
So far so good and seems like it is well worth the $100.
I've used LP multiple times and every time it's well worth it. It improves productivity in my opinion with it's paramount interface. Customers also recognize it was a symbol of "high quality" as all "big" company's use it. hehe
Last edited by Jacob Wall; 10-16-2009 at
Originally Posted by
Got to say they do have very good support & customer service.
Does seem a little expensive for me, but if it's decent and it plays an important role in your sales/support then its worth doing.
We still use Stardevelop Livehelp, dirt cheap and it works very well.
They made me the same offer as 2 seats for one price but it really pays itself. The good part is you can use it on multiple sites and that lets you know about customer profile
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