Results 1 to 10 of 10
  1. #1

    Plesk Mail server down - URGENT service needed

    Hello,

    My Dr.Web license in plesk got expired and I renewed the license and installed some drweb updates using yum. It looks like the qmail permissions got messed up or something, the emails stopped working. I can't send/receive the emails since yesterday. I have tried different options but no luck.

    The error is:

    The server responded: qmail-inject: fatal: mail server permanently rejected message (#5.3.0)'

    I want an expert to login and fix the problem immediately. I am willing to pay for this service.

    Kindly contact [email protected] ASAP.

    Thanks,
    Yasin

  2. #2
    Join Date
    May 2008
    Location
    Citrus Heights, CA
    Posts
    1,716
    1. disable Dr.Web and your email will work while you fix this.
    2. login to your server and su -
    3. cd /var/qmail/bin
    3. cp qmail-queue.origin qmail-queue.orig
    4. chown qmailq qmail-queue.orig
    5. restart DrWeb and smtp server from the control panel and it will work.
    Best Regards,

    Mark

  3. #3
    Quote Originally Posted by Mark Muyskens View Post
    1. disable Dr.Web and your email will work while you fix this.
    2. login to your server and su -
    3. cd /var/qmail/bin
    3. cp qmail-queue.origin qmail-queue.orig
    4. chown qmailq qmail-queue.orig
    5. restart DrWeb and smtp server from the control panel and it will work.
    Hi..

    I have tried all those options before. Even if I uninstall Drweb, qmail doesn't work.

    I need someone to login and fix this. i am willing to pay for the service.

    Thanks.

  4. #4
    Join Date
    May 2008
    Location
    Citrus Heights, CA
    Posts
    1,716
    Have you tried something like this, forcing the rpm again?

    http://kb.parallels.com/en/252
    Best Regards,

    Mark

  5. #5
    Thanks Mark.

    It says "All current messages will be removed from the queue in this case and cannot be restored."

    Does it mean that I will loose all the emails stored inside the user's mailbox?

  6. #6
    Join Date
    May 2008
    Location
    Citrus Heights, CA
    Posts
    1,716
    Nope, just the queue. Be sure you're using the qmail drweb rpm.
    Best Regards,

    Mark

  7. #7
    I have tried this, but no luck. The emails are still stuck in the outbox. Now, I am getting the following error:

    The server responded: 451 qq unable to read configuration (#4.3.0)

  8. #8
    Join Date
    May 2008
    Location
    Citrus Heights, CA
    Posts
    1,716
    Maybe try rebuilding the qmail conf?

    /usr/local/psa/admin/sbin/mchk
    Best Regards,

    Mark

  9. #9
    Thanks a lot Mark. It's all working now. :-)

    This is what I did to fix it:

    /etc/init.d/qmail stop
    /etc/init.d/xinetd stop
    mv /var/qmail/queue /var/qmail/queue_old

    Remove Qmail:

    rpm -e psa-qmail –nodeps

    rpm -e psa-mail-qc-driver-1.0.0-cos5.build90081117.17.x86_64 --nodeps


    Install Qmail :

    rpm -Uvh --force /root/parallels/PSA_9.0.0/dist-rpm-CentOS-5-x86_64/opt/maildrivers/psa-qmail-1.03-cos5.build90081117.17.x86_64.rpm

    rpm -Uvh /root/parallels/PSA_9.0.0/dist-rpm-CentOS-5-x86_64/opt/maildrivers/psa-mail-qc-driver-1.0.0-cos5.build90081117.17.x86_64.rpm

    /etc/init.d/qmail start
    /etc/init.d/xinetd start
    /usr/local/psa/admin/sbin/mchk --with-spam

  10. #10
    Join Date
    May 2008
    Location
    Citrus Heights, CA
    Posts
    1,716
    Eww DrW and SA

    DrW is just a pain in the ass, and SA is a mem hog.

    Glad the issue is fixed!

    Cheers!
    Best Regards,

    Mark

Similar Threads

  1. MX Mail Records .... Help Needed [Urgent]
    By VpsHosting in forum Hosting Security and Technology
    Replies: 8
    Last Post: 01-10-2008, 06:11 PM
  2. Mail server not working, urgent help needed
    By cyruski in forum Dedicated Server
    Replies: 5
    Last Post: 04-24-2006, 11:09 AM
  3. Urgent: Plesk Help Needed
    By netfiremedia in forum Hosting Software and Control Panels
    Replies: 4
    Last Post: 04-15-2006, 04:53 AM
  4. URGENT : Plesk uninstall needed
    By diederik in forum Employment / Job Offers
    Replies: 3
    Last Post: 09-19-2002, 10:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •