Web Hosting Talk : Web Hosting Main Forums : Industry Announcements : Providers and Network Outages and Updates : Cubichost.org down

[Sani147]

Hi guys

Its been over 7 hours that my VPS with Cubichost is down along with their main site. Looks like they are on the run again .....

Anyone know how to reach them???

This thread might get some answers from their representative here. Since their website is down, I don't know how to reach them.

[darkwinter]

Same as here.. We have no choice other than waiting..

[ItsJustHosting]

Have you tried using the whois contact info? http://whois.domaintools.com/cubichost.org

[MikeTrike]

I thought they just recovered recently from issues?

[RSkeens]

Did you possibly learn from last time and make backups? Sorry to hear about the downtime.

[muqti]

I'll get the refund ASAP

[hostydotnet]

hi,

tried the whois contact....no answer. i spoke to him on messenger today.

he told me the datacenters number was disconnected. i don't believe that for a fraction of a second. anyone paying a datacenter bill has a phone that is always on.

i basically don't use my 3 vps accounts. i use them like....maybe 1 time a month...and downtime is basically irrelavant to me.....but this particular down time is crushing my world right now.

kevin

[KMyers]

Hello,

If it helps, I have found some more contact info on Google Cache. (http://74.125.113.132/search?q=cache...st.org/contact)

AOL Instant Messenger : cubicnow
Yahoo Messenger : cubicnow
MSN/Live : Messengernow@cubichost.org

[hostydotnet]

hi,

i actually got a response from him. his provider has a **** reputation....SUPRISE. i have started to...from the highest netblock down the the lowest....to trace this back to someone that give a F. i will keep everyone here that gives a C....posted.

kevin

[hostydotnet]

hi,

here is the info for someone that could possibly care about the fact that a server on their netblock is down:

OrgName: colo4jax, LLC
OrgID: COLO4-3
Address: 36 NE 2nd St
Address: STE 570,
City: Miami
StateProv: FL
PostalCode: 33132
Country: US

NetRange: 208.169.228.0 - 208.169.231.255
CIDR: 208.169.228.0/22
NetName: SAVV-S604341-0
NetHandle: NET-208-169-228-0-1
Parent: NET-208-169-96-0-1
NetType: Reallocated
NameServer: NS1.SAVVIS.NET
NameServer: NS2.SAVVIS.NET
NameServer: NS3.SAVVIS.NET
Comment:
RegDate: 2009-08-31
Updated: 2009-08-31

RTechHandle: RBA259-ARIN
RTechName: Barnes, Ray
RTechPhone: +1-305-520-9141
RTechEmail: purchasing@colo4jax.com

OrgTechHandle: RBA259-ARIN
OrgTechName: Barnes, Ray
OrgTechPhone: +1-305-520-9141
OrgTechEmail: purchasing@colo4jax.com

# ARIN WHOIS database, last updated 2009-10-16 20:00


kevin

[hostydotnet]

hi,

....turns out they don't give a crap either. they are a class c management and my nodes are not on their edge. they are providing the whole 208.169.228.0-255 address space to a further provider which they cant provide information on. the only thing they can do is initiate a circuit request from the class c block upward to a backbone. investigating further.

kevin

[hostydotnet]

...intiating a circuit inquiry on the whole netblock with them.

[hostydotnet]

hi,

i have initiated a request from the top down(starting at savvis....down to the data center) to look at the ips asscociated with my vps's and informed them that everyone under cubithost is down including cubic host.

kevin

[ccc353]

Just to update everyone on the current status.

Right now, our main server is down as you know. This includes our website, as well as VPS clients, dedicated server clients are not affected.

We have no real information regarding the problem and as soon as our datacenter tech transits to the datacenter, brings the server back up, we will most likely set up a KVM over IP + Remote Reboot Port to make problems like this impossible to happen again. We also have looked into another provider who can provide a similar deal but has a much better reputation. Depending on what our current provider is willing to work out and how fast they are going to bring our server back online we may or may not move right away. If not, we will have a KVM, as well as an offsite backup to prevent data loss and be able to provide clients access to their backups if they decide to leave. On top of that we are going to put a % aside in case we need to move to that provider with short notice. Currently our budget was all on this server and all our proceeds went towards it leaving us tied up with the provider and unable to leave.

Stay tuned, I will update this thread as soon as we get our server online, or have any more information regarding what happened.

[muqti]

Hey,

I want the refund now, Its been 2nd time since this has happened.