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  1. #1
    Join Date
    Jun 2009
    Posts
    55

    Unhappy ResellerZoom Down

    It seems to be both my site and resellerzoom.com down now.

  2. #2
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    I am down too! This is how I found your thread, while searching for answers. Even their site is down!

  3. #3
    Join Date
    Jun 2009
    Posts
    55
    Yeah. Nothing to do... have to wait until they come online...

  4. #4
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    my accounts are down too...

  5. #5
    Join Date
    Jun 2009
    Posts
    55
    their partner company jaguarpc.com also down

  6. #6
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    Now my clients are complaining. I am so ready to move my account from them. They should at least send out an email explaining the issue!

  7. #7
    Join Date
    Oct 2002
    Location
    Somewhere in Georgia
    Posts
    13
    My sites are down also. Add hostingzoom.com as well.

  8. #8
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    15 minutes and counting..

  9. #9
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    How long have you guys been with them?

    Oh, and still no update!

  10. #10
    Join Date
    Oct 2009
    Posts
    36
    all my accounts are offline.

    thay have an alternative site to report errors?

  11. #11
    ok.. everything down here too
    40+ sites and mine as well.

  12. #12
    Join Date
    Oct 2009
    Posts
    36
    some sites are working

    174.xxx and 75.xxx
    are working

  13. #13
    it would be really bad if they lost our sites.. or went bankrupt or something.. From what I can remember, in the last 3 years they've never been completely down before.

  14. #14
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    It sounds like a power or nac issue, since it's affecting more than 1 server. Unless, they went out of business.

  15. #15

    also All my sites down

    Hi
    do anyone call them by phone

  16. #16
    Join Date
    Jun 2009
    Posts
    55
    Quote Originally Posted by haidersafaa View Post
    Hi
    do anyone call them by phone
    Yes. Please

  17. #17
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    I would call them if i could access their site to get the number!

  18. #18
    does anyone have the number?

  19. #19
    I called them. The phone is still working, but no one picked up on the other end. Not sure that tells us much more than we knew already?

  20. #20
    Join Date
    Jun 2009
    Posts
    55
    (800) 359-0620

    (888) 636-9451 - Fax

    from Google cache

  21. #21
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    Jaguar PC's number is 800-558-5869

  22. #22
    This is really bad.. do you think they're out of business?

  23. #23
    just got in touch.. backup.jaguarpc.com for updates..
    buddy says their whole network is down but for an unknown reason

  24. #24
    Join Date
    Apr 2007
    Posts
    124
    It's a network issue on their Atlanta network:

    http://backup.jaguarpc.com/

    Servers on other networks (Uk, Dallas) are working fine.

  25. #25
    Join Date
    Oct 2009
    Posts
    36
    there is an Network Issue

    backup (dot) jaguarpc (dot) com

  26. #26
    Join Date
    Jun 2007
    Posts
    57
    Hostign zoom is down resellerzoom and jaguarpc all down, so it seams it is not just one or two servers ..

  27. #27
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    does anybody got their phone numbers?

  28. #28
    updates for both jaguarpc and hostingzoom will be at backup.jaguarpc.com

  29. #29
    Join Date
    Jan 2002
    Location
    New York
    Posts
    52
    Most unfortunate for me: they were helping me reclaim a hijacked site while that happened...

  30. #30
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    Not much information on the backup link, as we already knew there was an issue! I wish I had an ETA to tell my clients.

  31. #31
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    they got problems in atlanta before. it's a continous traceroute error


    21 * 164 ms 156 ms atl-core-a-g3-1.gnax.net [63.247.69.177]
    22 158 ms 159 ms 157 ms atl-core-g-g1-6.gnax.net [63.247.69.178]
    23 155 ms 153 ms * atl-core-a-g3-1.gnax.net [63.247.69.177]
    24 * 157 ms * atl-core-g-g1-6.gnax.net [63.247.69.178]
    25 155 ms * 159 ms atl-core-a-g3-1.gnax.net [63.247.69.177]
    26 * * 160 ms atl-core-g-g1-6.gnax.net [63.247.69.178]
    27 159 ms 164 ms 156 ms atl-core-a-g3-1.gnax.net [63.247.69.177]
    28 158 ms * 163 ms atl-core-g-g1-6.gnax.net [63.247.69.178]
    29 154 ms 155 ms 151 ms atl-core-a-g3-1.gnax.net [63.247.69.177]
    30 162 ms 158 ms 161 ms atl-core-g-g1-6.gnax.net [63.247.69.178]

  32. #32
    I hope everything goes back up today, otherwise, i'm gonna have to move my site to another webhost.

  33. #33
    Join Date
    Jan 2008
    Posts
    53
    I assure you we're not out of business. This appears to be some sort of network or data center issue. We'll do our best to provide more information as it becomes available at http://backup.jaguarpc.com

  34. #34
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    it's been 1 hour since they are down.

  35. #35
    Join Date
    Dec 2002
    Location
    Nashville
    Posts
    26
    Well, Just dealt with another upset client!

  36. #36
    this the most growing post in the net today

  37. #37

  38. #38
    Join Date
    Aug 2009
    Location
    Bucharest, Romania
    Posts
    18
    Quote Originally Posted by haidersafaa View Post
    this the most growing post in the net today
    since a2b2 in uk was down..

  39. #39
    Join Date
    Jun 2009
    Posts
    55
    Just did tracert to once of RZ ip to from Chicago

    2 1 ms 1 ms 1 ms tge1-4.ar1.ord1.us.nlayer.net [69.31.111.65]
    3 <1 ms <1 ms <1 ms ae2.cr2.ord1.us.nlayer.net [69.31.111.137]
    4 78 ms 15 ms 15 ms xe-1-1-0.cr1.atl1.us.nlayer.net [69.22.142.46]
    5 15 ms 203 ms 15 ms po1.ar1.atl1.us.nlayer.net [69.31.135.130]
    6 33 ms 31 ms 31 ms as3595.tge1-3-103.ar1.atl1.us.nlayer.net [69.31.
    35.54]
    7 34 ms 30 ms 30 ms 209.51.131.90
    8 42 ms * * 209.51.131.89
    9 33 ms 36 ms 35 ms 209.51.131.90
    10 * 41 ms 42 ms 209.51.131.89
    11 40 ms 41 ms 42 ms 209.51.131.90
    12 * * * Request timed out.
    13 45 ms 48 ms 49 ms 209.51.131.90
    14 48 ms * 47 ms 209.51.131.89
    15 43 ms 45 ms 43 ms 209.51.131.90
    16 46 ms 43 ms 53 ms 209.51.131.89
    17 46 ms 46 ms 44 ms 209.51.131.90
    18 * * 45 ms 209.51.131.89
    19 43 ms 43 ms 45 ms 209.51.131.90
    20 51 ms * *

  40. #40
    from Colombia, one hour all my sites are down, please recommend another service

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