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  1. #1

    Webhosting Support Companies.

    Can you suggest a company that give web hosting support 24/7 at less cost?

  2. #2
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,482
    Can you suggest a company that give web hosting support 24/7 at less cost?
    How much are you looking at?
    l Dedigeeks (Twitter) Shared Reseller Cloud VPS Since 2010
    l Leading AU Hosting Provider Multiple locations - around the globe!
    l cPanel/WHM R1Soft Backups 24/7/365 Support 99.9% Uptime Guarantee
    l www.yourcompanynamehere.com Customer Service Rep. Superior Service Guarantee

  3. #3
    Join Date
    Jul 2008
    Location
    Seminole, OK
    Posts
    1,575
    What service do you need?

    Host Gator is a good host for the price. As long as you are not running web spiders, crawlers and a ton of server sides. (maybe you can run them if you keep it minimal. Not sure. Just unlimit providers may give you the boot for this)
    Inode Hosting - Reliable Web Hosting for the right price.
    Shared & Reseller hosting featuring the industry leading cpanel
    99.9% Uptime Guarantee ,30 Day Money Back Guarantee ,24/7 Support
    Established since 2011

  4. #4
    I am not looking for hosting. I am willing to outsource the webhosting support.

  5. #5
    Join Date
    Jul 2008
    Location
    Seminole, OK
    Posts
    1,575
    Oh support for your hosting company. sorry misread. Can't help you there.
    Inode Hosting - Reliable Web Hosting for the right price.
    Shared & Reseller hosting featuring the industry leading cpanel
    99.9% Uptime Guarantee ,30 Day Money Back Guarantee ,24/7 Support
    Established since 2011

  6. #6
    Quote Originally Posted by praveenkv1988 View Post
    I am not looking for hosting. I am willing to outsource the webhosting support.
    If you prefer to outsource webhosting support, I would recommend you IT companies based in Ukraine they can provide you with lower rates and better service quality.

  7. #7
    Join Date
    Oct 2008
    Location
    Singapore
    Posts
    4,521
    Probably this will be useful.

    We3Cares, Bobcares, CliffSupport and SupportSages all have excellent reviews on WHT. However, Bobcares is a bit pricey though.
    LIMENEX WEB HOSTING
    Affordable High Performance Web Hosting in United States & United Kingdom
    Web Hosting | Reseller Hosting | Managed VPS | Managed Dedicated Servers | Cheap SSL Certificates

  8. #8
    Join Date
    Jul 2006
    Location
    cd /root/Alaska
    Posts
    525
    Contact Rex he has great prices and if you read this:

    http://www.webhostingtalk.com/showthread.php?t=896895

    You can see just how good he is! His support is on 24/7 he charges a small fee per ticket issue.
    Jason

  9. #9
    By the way, what are the average rates to support hosting company today? I mean how much you are planning to pay sales, presales, billing and techical support engineers? Would you like to have a company supported by LiveChat, tickets or phones?

  10. #10
    Join Date
    Apr 2008
    Posts
    444

  11. #11
    I think that it is better to specify the budget in terms of number of people and hourly rates for their support. By the way what is your opinion about outsourcing the support to the countries of Eastern Europe? Despite the fact the English language is not the native language for local people I think they can provide quite a good support at much lower rates. In addition due to the current crisis US dollar rate has grown up signifficantly, so you can benefit from this as well.

  12. #12
    Well it depends on your requirements. Are you looking for 24/7 ticket support or 24/7 ticket with live chat support?
    Support Facility | 24/7 web hosting technical support services
    Technical support | Server management | Data migration

    Technical Articles

  13. #13
    Join Date
    Aug 2003
    Location
    Gods Own Country
    Posts
    869
    Please find the list of technical support companies from the Wiki link at http://www.webhostingtalk.com/wiki/C...g_tech_support


    About the cost, it will depend on your requirements. Contact the companies from the above list and talk to them about your budget and requirement. I am sure you will get a good deal from majority of the providers.

    Another thing that I would like to highlight here is not to go with cheap support. If you want to offer the best quality service to your customers then go with the best support company. That way your customers will be happy and they will speak about your service to others (Word of Mouth) and get you more business. So the value spend on support is like an investment for future which will get you good ROI.
    Blessen Cherian
    Follow me on twitter.com/blessenonly
    Over a decade plus in the Hosting Industry

  14. #14
    Quote Originally Posted by inspiron View Post
    Well it depends on your requirements. Are you looking for 24/7 ticket support or 24/7 ticket with live chat support?
    I am just wondering what average rates for ticket and live chat support are?

  15. #15
    Quote Originally Posted by inspiron View Post
    Well it depends on your requirements. Are you looking for 24/7 ticket support or 24/7 ticket with live chat support?
    I am looking for 24/7 ticket support.

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