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10-13-2009, 06:30 PM #1Temporarily Suspended
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GoDaddy Sucks, but there Telephone support was Ok.
As a Professional web Developer... I never had this problem but apparently godaddy charged my account 9.99$ because they told me I had a invalid whois Information.
So I was like ok so I checked my account details in GoDaddy control panel and everything looked 100% correct... then today they put my domain on Hold. because they said it's invalid and I have to fix my whois information correctly?
The problem is They don't tell me what's wrong with my Whois information in the first place so how do I know on what to change?
In any event, I finally called them, and I talked to a guy named "Maurece" And he was a wonderful nice guy and i Told him about my problem and he checked my whois information and I was like sir, none of my whois information is invalid why did u guys charge me 9.99$ and then lock my domain? He was like oh well did u email them back saying it's all correct and it was just maybe a mistake. I was like no.... I would never email back a company that sends out emails they wont have time to read just mine.
So I guess he told me I had to email (invalidwhois@godaddy.com) them back and So I did... but on the phone with him he says they might not refund my 9.99$ They took it away and it will take 3-5 Business days to get my domain unlocked and Active again...
This pisses me off because I have over 200members online on my forum it was going very active and good, and they pull stuff like this to get 10$ off me? Also the funny thing is all my Whois information is 100% Correct, I re-checked it countless times it's all 100% even the guy on the phone said it was..
This is ridiculous let this company rot in hell, excuse my language.
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10-13-2009, 06:33 PM #2Junior Guru Wannabe
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This is very unusual I have never heard of this being done before
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10-13-2009, 06:37 PM #3WHT Addict
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I heard of a similar incident a few days back on this forum.
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10-13-2009, 06:39 PM #4Temporarily Suspended
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Same here,
I'll post s/s's for sht**s and giggles.
i34 . tinypic . com/ipnsr8.jpg
I dont have 10 Post's take out spaces for Screenshot.. what a pathetic company.
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10-13-2009, 06:39 PM #5Junior Guru Wannabe
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I heard of a similar incident a few days back on this forum.
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10-13-2009, 06:59 PM #6Web Hosting Evangelist
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Godaddy is just a overall pain for any service it provides.
There are a lot of similar stories; some people post them at http://nodaddy.com
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10-13-2009, 07:34 PM #7Web Hosting Master
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Anyone can set up gripe site and get plenty of remarks about a company with millions of customers (in this case 35 million registered domains and almost 4 million active sites)
Last edited by Collabora; 10-13-2009 at 07:38 PM.
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10-13-2009, 07:40 PM #8Web Hosting Master
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Well, you have a right to be miffed but all this over $9.99. You should have paid it right away, minimized the downtime, and worry about the refund later.
In the meantime it would be nice to see the domain name and the notice of false whois info
(A lot of people come here to publicly bash a host in the attempts of forcing an undeserved or slow refund)Last edited by Collabora; 10-13-2009 at 07:44 PM.
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10-13-2009, 08:18 PM #9Temporarily Suspended
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10-13-2009, 08:25 PM #10Web Hosting Evangelist
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10-13-2009, 08:52 PM #11Web Hosting Master
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10-13-2009, 09:20 PM #12Web Hosting Master
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"Frankly, I have never heard of anyone be charged for incorrect whois info." And I think THAT is worthy of a lawsuit. Sounds an awful lot like an out and out SCAM.
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10-13-2009, 09:23 PM #13Web Hosting Evangelist
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10-13-2009, 09:30 PM #14Web Hosting Master
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10-14-2009, 01:17 AM #15Temporarily Suspended
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Lol, all u people thinkin im lying.
And you don't know me, you don't know anything about my Lawyer life and what I can do, so stop making those assumptions it's very unprofessional.
As in this case, My Whois is 100% Accurate they had no right to charge my account the $, Just like safeway has no right to charge u for something you didn't pay for, I Just feel like walking right over to the GoDaddy headquarters in Arizona and just act the same as in a Safeway.
I am very pissed off and I can't wait and eager to find out on what the issue is here, what a sad company.
And Quite frankly you can tell me what's missing. Because my whois data certainly isn't.
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10-14-2009, 01:28 AM #16Web Hosting Master
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That and some of the activity in these forums is a very good reason to be skeptical
Like I said, I have never seen someone charged any money simply because of an incorrect item in whois info. And I have seen a lot over the past 8 years of hosting.
That you continue to refuse to provide the domain name and the notice from registrar does not help your case, counselor.
Consider these posts a motion for discoveryLast edited by Collabora; 10-14-2009 at 01:31 AM.
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10-14-2009, 01:34 AM #17Temporarily Suspended
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Oh really? Maybe u should google it, this happens daily pal.
8 Years? I've been here alot longer then you may think.
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10-14-2009, 04:43 AM #18Junior Guru
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Just call your credit card company and dispute. May be better after unlocking and transferring out to another provider.
MBT
SiberName.com is an ICANN/CIRA/Eurid Accredited Registrar. since 2000.
Canadian Registrar for .CA Domain Names Registrations. Canadian Web Site Hosting Service Provider.
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10-14-2009, 08:17 AM #19
I Googled for more info, instead of blindly defending GD. Here you go.
http://www.google.com/search?hl=en&s...&aq=f&oq=&aqi=
From 2007:
http://domainnamewire.com/2007/03/15...y-charges-995/
From 2004:
http://www.dnforum.com/f122/go-daddy...ead-67862.html
From 2004, right here on WHT:
http://www.webhostingtalk.com/showth...5&pagenumber=1Last edited by bear; 10-14-2009 at 08:21 AM.
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10-14-2009, 10:16 AM #20Web Hosting Master
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No, its exactly the information I was asking for and continually denied after claiming I never heard of it happening.
You found 3 occurrences over the last 5 years, the most recent being 2.5 years ago. Hardly "a daily occurrence" [from a claim by OP that has been deleted]. Good work on your part, nonetheless.
If this is what occured with OP, technically, she was not charged for incorrect info, she was charged an admin fee for processing a complaint by a 3rd party.
However, I urge all to read the article http://domainnamewire.com/2007/03/15...y-charges-995/ thoroughly.Last edited by Collabora; 10-14-2009 at 10:23 AM.
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10-14-2009, 10:28 AM #21
You probably should have followed the first link, which was to Google, where I found the other two as examples. I refined the search a bit and it found "Results 1 - 10 of about 47,600 for godaddy invalid whois charge. (0.62 seconds)".
More than 3.Your one stop shop for decentralization
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10-14-2009, 10:39 AM #22Web Hosting Master
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They seem to be mostly entries discussing the subject, not 47k occurances as you are trying to imply
What's funny is that if you choose the option "Past year" instead of Any Time you get more hits. Maybe we should move this to the Google is a Scammer thread█ Collabora Hosting - Unlimited Windows and Linux Hosting
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10-14-2009, 10:52 AM #23
No matter what evidence is found, you still downplay it, so there's little point in continuing. Like any company, GoDaddy has things people don't like. This was one of many unpopular things they've done that became public and generated outcry, as the searches show.
I can accept that. Hopefully, you can, too.Your one stop shop for decentralization
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10-14-2009, 11:06 AM #24Web Hosting Master
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Of course, my problem was the refusal of OP to provide more info on something I have never come across and was described as a daily occurrence. I would certainly prefer they ask questions first and suspend later.
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10-14-2009, 12:26 PM #25Aspiring Evangelist
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I have been with GoDaddy for several years and have no problems at all. Quite a good registrar.
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