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  1. #1
    Join Date
    Oct 2002
    Location
    Florida, USA
    Posts
    12

    Question Support Staff access

    For those of you that use support staff that are out of your immediate area. How do you let them support the system? Do you give them root access?

    Thanks
    Best Regards,
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  2. #2
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    Yes, it would be hard for them to do their work without root access.

    Make sure you check out your staff first.

    --Tina
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  3. #3
    Join Date
    Jun 2001
    Posts
    929
    As long as you develop a good rapor and you *know* they are who they say they are then give them root access to everything they need

  4. #4
    Join Date
    Mar 2001
    Location
    NY
    Posts
    741
    if they didn't have root access- how would they do their work?

  5. #5
    Join Date
    Sep 2002
    Posts
    900
    Groups.

    You just need to know how to set permissions properly and you can give them access to certain parts of the system without giving them full root.

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