08.10.2009 - 00.10
My Server is dead, no reboot no rescue console works
08.10.2009 - 00.13 (Server.Lu Response)
We are looking after this.
This is not a server issue, but we see alarms on that particular cisco switch serving your box.
08.10.2009 - 00.27
whats going on ?
08.10.2009 - 02.02
this is awesome, server not respond, do you say its some issues related with 'Cisco Switch' and no one can say anything more, i dont interested in your services, please give me a refund, your company is caothic
08.10.2009 - 09.55 (Server.Lu Response)
your server is running again. There will be no refund.
Please remind that you opened a ticket at night so respond times are higher than during the day.
when i was able to acces the server after 11 hours i did single "uptime" , uptime 55 minutes, well they lied about the cisco switch or i dont know, but the NEW server without any use was started their first problems.
They refuse to do a refund because they not offer any Refund Policy and they dont offer any Support or any other guarantee, just their Network Uptime.
I looking to find a way to get my money back, because i dont want to be in a company who cant handle fine the products they sell.
They refuse to do a refund and well im working with paypal to do a clamin in the EU with Root S.A.
There is a comment on this customer's issue in the other thread.
Might be of interest for some of you.
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