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Thread: Support Ticket

  1. #1

    Support Ticket

    Which support ticket (free) script is best ?


  2. #2
    Join Date
    Jan 2009
    Have a look at

  3. #3
    Join Date
    Sep 2009
    South Korea
    Well we are in South Korea . In this country every body uses 1 to 1 forum. Strange they don't use support ticket system.
    1 to 1 forum means you can see your posts and we can see our client's posts . Others can't see.
    Even very big hosting companies use the same method. Not a good idea but this is a common practice in Korea. We have invested a lot of money for ticket system but just have a look at our vbulletin
    Internet Brothers Asia*SEOUL South Korea Since 1999 Business Registration 134-11-18207
    ▇ ASIA KOREA Web Hosting with English Support focusing on International clients in/out of Korea
    Cloud XEN VPS, VDS , Dedicated Servers physically located in South Korea Twitter @internetbros

  4. #4
    I've had some success using the Hesk Helpdesk from phpjunkyard. You can modify it quite a bit since it's PHP based.

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