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  #1  
Old 10-08-2009, 02:01 PM
onasre onasre is offline
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Join Date: Sep 2008
Posts: 143

dmehosting.com am I Crazy or they are Helpless


Hello

Recently I made a comment about dmehosting.com , that they one of the Most VPS provider with bad Reviews in WHT . I felt maybe was Not right to say that without try them at least . So since they Cheap ithought to give it Shout and see wht People Talking about .
So signed up , and the VPS was Online in less than Hour , but Couldt use HyeberVm , i tried to speak with live Support , and he/she directed me to open ticket without even asking me wht is the issue . any way they said it was Bandwidth Provider problem .. I have No idea wht that Means . anyway . I tried to install CSF and Found this two Iptabels Modules Missing .
ipt_recent
iptable_nat

i Sent ticket ti install them ..

They Answerd Bac that i;m on buget and there no support for third party software ..
i sent back said that it is not third party Problem but its You DId not Configuer My VPS right and Now Messing two iptables .

and The Last Repond was :
...................... "So please upgrade your Plan to managed VPS plan.
"

So am i Crazy by asking them to fix the iptabels problem or they are helpless , ..

Sure i will Try my Full Month and Not going to give up easy .. I just want make sure if i wrong or them .. as they follow up pretty Good in WHT.

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  #2  
Old 10-08-2009, 02:06 PM
waveweb waveweb is offline
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Join Date: Mar 2005
Posts: 327
the iptables issue needs to be fixed on the node, you need to contact them again, maybe they misunderstood your ticket

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  #3  
Old 10-08-2009, 02:10 PM
DMEHosting DMEHosting is offline
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Join Date: Oct 2007
Location: United States
Posts: 1,142
PM me your ticket #. You can't install CSF/Iptable modules if it's not on the server, that is something that only support can do. Not the client.

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  #4  
Old 10-08-2009, 03:09 PM
onasre onasre is offline
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Thank you ... SEnding the PM......

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