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  1. #26
    Join Date
    Jul 2006
    Location
    Kansas City, MO
    Posts
    355
    Quote Originally Posted by pixeldawn View Post
    Joe's has been excellent for me in the past but recently I have been experiencing really slow ticket response times. Maybe it's just me, maybe it's not
    If anything ticket responses have gotten better as we have added additional staff. Today has been a little slower because we had somebody call in sick. I worked the night shift last night and have now been on call today. We actually added a additional staff member just in the last few weeks that is still training but will help with this as well as providing additional coverage through the later parts of the night.
    Joe Morgan @ Joe’s Datacenter, LLC- www.joesdatacenter.com
    Affordable & Reliable Dedicated Servers | VPS | Colocation in the Midwest

  2. #27
    Join Date
    Sep 2008
    Location
    NL,IR
    Posts
    1,491
    and important note.
    your web site havent user friendly cms.
    your ticket system and all.

  3. #28
    Join Date
    Jul 2006
    Location
    Kansas City, MO
    Posts
    355
    Quote Originally Posted by nimafire View Post
    and important note.
    your web site havent user friendly cms.
    your ticket system and all.
    I do not understand this completely can you please clarify the problems you have had? Are the problems related to my site being confusing or is it possible there is a translation problem?
    Joe Morgan @ Joe’s Datacenter, LLC- www.joesdatacenter.com
    Affordable & Reliable Dedicated Servers | VPS | Colocation in the Midwest

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