Our server room 5 servers are down again today....same issue.
Internal monitoring started going off about 25 minutes ago.
SL portal is showing that it's the same issue.
Start time (CDT): 06:20
Services Affected: Dallas, TX - Public Network
Duration: Emerging Issue
Description: [start - 10:20] SoftLayer engineers have detected power anomalies in server room #5 in Dallas (sr05.dal01). The Emergency Response Team has been notified and engineers are working to identify and resolve the issue. As the situation unfolds, more information will be available via the emergency communication center inside the public and private portal. Due to the high volume of tickets and calls that may arise during this issue, delays may occur as engineers work to quickly and efficiently communicate all information. We appreciate your patience and cooperation. Updated information will be posted as soon as it becomes available.
[update - 10:25] It would appear the same PDU (power distribution unit) that feeds several rows of servers has gone offline again. Engineers are working to bring it back online. More updates will follow when available.
Luckily have no systems in the dallas server room 5. Problem is though we intentionally avoid seattle as this has been very unstable in the past 12 months and also has had power and network outages (several) so now it's pretty much narrowed down to washington.
I am sure SL will correct the issue however and provide a full and detailed RFO.