At first they have closed the server before the rent tern ended, they said it was our fault. Then it took them 24 hours to look for a HDD in the Data center. After that they’ve made the old server online. And now it’s the 3rd day already they mess us about
This clients server showed as an "immediate" cancellation, which we process within 24 hours and we did. However the client still needed files, so the server was located and put back online for 48 hours.
This issue is resolved onasre....
This client has been a client for almost a year, unfortunately I guess he only likes to post on WHT if there is a hiccup with his canceled servers. Seems pretty ridiculous to me.
Thanks for clarifying this, now we heard at least 2 sides of the story
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