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  1. #1

    Problem with create or upgrade account

    hello

    i have a complex problem with my server

    when I am create a new account the server stopped and I have to restart httpd by shell after I create new account .

    the same problem happend when i am upgrade any account

    i dont know what is the problem ??

    pls help me

  2. #2
    Check your error logs available at /usr/local/apache/logs/error_log and paste them here.

    If you do not find anything there then try :

    Code:
    /scripts/upcp --force
    /scripts/easyapache
    Note: Do the above only if you have good hands on knowledge.
    Last edited by InstaCarma_Support; 10-02-2009 at 03:05 AM.

  3. #3
    this errors happened when I upgrade account

    Code:
    [Thu Oct 01 13:46:53 2009] [notice] Graceful restart requested, doing restart
    [Thu Oct 01 13:46:53 2009] [notice] seg fault or similar nasty error detected in the parent process
    [Thu Oct 01 13:50:03 2009] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache/bin/suexec)
    [Thu Oct 01 13:50:03 2009] [notice] ModSecurity for Apache/2.5.9 (http://www.modsecurity.org/) configured.
    [Thu Oct 01 13:50:03 2009] [notice] Original server signature: Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8e-fips-rhel5$
    [Thu Oct 01 13:50:04 2009] [error] [client 90.153.128.13] File does not exist: /home/roomar/public_html/img, referer: http:/$
    [Thu Oct 01 13:50:04 2009] [notice] Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 m$
    and the same errors are happening now when i removed account

    Code:
    [Fri Oct 02 12:58:40 2009] [notice] Graceful restart requested, doing restart
    [Fri Oct 02 12:58:40 2009] [notice] seg fault or similar nasty error detected in the parent process
    [Fri Oct 02 12:58:40 2009] [error] [client 88.86.31.169] File does not exist: /home/roomar/public_html/img, referer: http://$
    [Fri Oct 02 12:59:58 2009] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache/bin/suexec)
    [Fri Oct 02 12:59:58 2009] [notice] ModSecurity for Apache/2.5.9 (http://www.modsecurity.org/) configured.
    [Fri Oct 02 12:59:58 2009] [notice] Original server signature: Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8e-fips-rhel5$

  4. #4
    Join Date
    Jun 2008
    Location
    India
    Posts
    266
    there seems to be no issues with the logs, go for easyapache and then upcp should fix issues if any , before that flush the firewall.
    Ranjith
    Light travels faster thn sound.This is why some people look bright until you actually hear them speak

  5. #5
    I think, even if there is no issue with the load on the server then also you should request once your DC to reboot your server may be this might solve your problem.
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  6. #6
    just get rebooted your machine with init 6 command, after login to shell.

  7. #7
    Join Date
    Jun 2008
    Location
    India
    Posts
    266
    Hi,

    Please post the complete error logs after you have performed the upgrade such as /var/log/messages/ apache error log etc. do you have ssh access still with the server? Did you contact DC to reboot? what is the current load at the server? what does df -h command give?
    Ranjith
    Light travels faster thn sound.This is why some people look bright until you actually hear them speak

  8. #8
    df -h

    Code:
    Filesystem            Size  Used Avail Use% Mounted on
    /dev/sda5             228G  7.4G  210G   4% /
    tmpfs                 3.9G     0  3.9G   0% /dev/shm
    /dev/sda1             130M   25M  105M  19% /boot
    /dev/sdb1             231G  1.1G  218G   1% /backup
    /usr/tmpDSK           485M   11M  449M   3% /tmp
    do you have ssh access still with the server?

    yes

    Did you contact DC to reboot?

    No

    what is the current load at the server?

    there is no load on server


    /usr/local/apache/logs/error_log

    Code:
    [Fri Oct 09 18:51:46 2009] [error] [client 90.153.128.13] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:51:57 2009] [error] [client 94.252.177.67] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:51:58 2009] [error] [client 213.178.224.174] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:08 2009] [error] [client 90.153.128.13] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:09 2009] [error] [client 66.198.41.2] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:12 2009] [error] [client 90.153.128.13] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:27 2009] [error] [client 90.153.128.13] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:27 2009] [error] [client 91.144.44.68] File does not exist: /home/roomar/public_html/img, referer: http://www.roomarab.com/cgi-bin/chat.cgi
    [Fri Oct 09 18:52:39 2009] [notice] Graceful restart requested, doing restart
    [Fri Oct 09 18:52:39 2009] [notice] seg fault or similar nasty error detected in the parent process
    /var/log/messages

    Code:
    Oct  9 16:14:07 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=210.51.47.167 DST=69.175.62.5 LEN=40 TOS=0x00 PREC=0x00 TTL=98 ID=256 PROTO=TCP SPT=6000 DPT=1433 WINDOW=16384 RES=0x00 SYN URGP=0
    Oct  9 16:26:02 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=188.92.0.193 DST=69.175.62.4 LEN=75 TOS=0x00 PREC=0x00 TTL=115 ID=1493 PROTO=UDP SPT=1257 DPT=45608 LEN=55
    Oct  9 16:32:02 server pure-ftpd: (?@124.0.43.98) [INFO] New connection from 124.0.43.98
    Oct  9 16:32:02 server last message repeated 4 times
    Oct  9 18:16:03 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=221.194.37.14 DST=69.175.62.3 LEN=40 TOS=0x00 PREC=0x00 TTL=108 ID=256 DF PROTO=TCP SPT=12200 DPT=1080 WINDOW=8192 RES=0x00 SYN URGP=0
    Oct  9 18:22:20 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=82.137.254.62 DST=69.175.62.2 LEN=48 TOS=0x00 PREC=0x00 TTL=114 ID=63831 DF PROTO=TCP SPT=50878 DPT=36025 WINDOW=65535 RES=0x00 SYN URGP=0
    Oct  9 18:36:43 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=62.139.80.174 DST=69.175.62.6 LEN=60 TOS=0x00 PREC=0x00 TTL=48 ID=53028 DF PROTO=TCP SPT=4807 DPT=23 WINDOW=5808 RES=0x00 SYN URGP=0
    Oct  9 18:36:46 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:30:48:db:b4:c0:00:0a:b7:12:7f:00:08:00 SRC=62.139.80.174 DST=69.175.62.6 LEN=60 TOS=0x00 PREC=0x00 TTL=48 ID=53029 DF PROTO=TCP SPT=4807 DPT=23 WINDOW=5808 RES=0x00 SYN URGP=0
    Oct  9 18:52:38 server named[20712]: loading configuration from '/etc/named.conf'
    Oct  9 18:52:38 server named[20712]: both "recursion no;" and "allow-recursion" active for view external
    /usr/local/cpanel/logs/error_log

    Code:
    cat: /usr/local/bfd/version: No such file or directory
    cat: functions/versions/kiss: No such file or directory
    cat: /usr/local/cpanel/whostmgr/docroot/themes/x/xtra/functions/versions/qcront: No such file or directory
    PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
    [Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
    Is qrunner even running?
    close failed: [Errno 32] Broken pipe
    close failed: [Errno 32] Broken pipe
    close failed: [Errno 32] Broken pipe
    proftpd: no process killed
    after restart

    apache status

    Current Time: Friday, 09-Oct-2009 18:58:33 EEST
    Restart Time: Friday, 09-Oct-2009 18:56:45 EEST
    Parent Server Generation: 0
    Server uptime: 1 minute 47 seconds
    Total accesses: 194 - Total Traffic: 1.1 MB
    CPU Usage: u.04 s.02 cu2.84 cs0 - 2.71% CPU load
    1.81 requests/sec - 10.6 kB/second - 5.9 kB/request
    4 requests currently being processed, 6 idle workers
    _.C____KW..K_...................................................
    ................................................................
    ................................................................
    ................................................................

    Scoreboard Key:
    "_" Waiting for Connection, "S" Starting up, "R" Reading Request,
    "W" Sending Reply, "K" Keepalive (read), "D" DNS Lookup,
    "C" Closing connection, "L" Logging, "G" Gracefully finishing,
    "I" Idle cleanup of worker, "." Open slot with no current process

    Srv PID Acc M CPU SS Req Conn Child Slot Client VHost Request
    0-0 11114 0/10/10 _ 0.48 1 759 0.0 0.13 0.13 94.252.177.67 roomarab.com POST /cgi-bin/chat.cgi HTTP/1.1
    1-0 - 0/0/26 . 0.20 69 0 0.0 0.00 0.04 127.0.0.1 server.servmode.com OPTIONS * HTTP/1.0
    2-0 11117 2/28/28 C 0.40 1 0 19.4 0.07 0.07 90.153.128.13 roomarab.com GET /img/cell.jpg HTTP/1.1
    3-0 11118 0/12/12 _ 0.26 2 0 0.0 0.10 0.10 91.144.44.68 roomarab.com GET /img/cell.jpg HTTP/1.1
    4-0 11119 0/16/16 _ 0.31 0 159 0.0 0.10 0.10 65.49.2.18 roomarab.com POST /cgi-bin/chat.cgi HTTP/1.0
    5-0 11127 0/28/28 _ 0.08 9 208 0.0 0.05 0.05 65.49.2.18 roomarab.com POST /cgi-bin/chat.cgi HTTP/1.0
    6-0 11130 0/9/9 _ 0.18 4 499 0.0 0.11 0.11 91.144.8.14 roomarab.com POST /cgi-bin/chat.cgi HTTP/1.0
    7-0 11131 2/12/12 K 0.52 0 0 20.8 0.15 0.15 91.144.44.68 roomarab.com GET /img/cell.jpg HTTP/1.1
    8-0 11136 0/15/15 W 0.22 0 0 0.0 0.08 0.08 127.0.0.1 server.servmode.com GET /whm-server-status/ HTTP/1.0
    9-0 - 0/0/6 . 0.18 68 0 0.0 0.00 0.05 127.0.0.1 server.servmode.com OPTIONS * HTTP/1.0
    10-0 - 0/0/17 . 0.11 48 0 0.0 0.00 0.09 127.0.0.1 server.servmode.com OPTIONS * HTTP/1.0
    11-0 11146 1/8/8 K 0.07 4 0 0.0 0.04 0.04 94.252.177.67 roomarab.com GET /img/cell.jpg HTTP/1.1
    12-0 11155 0/7/7 _ 0.29 12 0 0.0 0.09 0.09 90.153.128.13 roomarab.com GET /img/cell.jpg HTTP/1.1

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