Results 26 to 32 of 32
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11-17-2002, 01:09 PM #26Web Hosting Master
- Join Date
- Nov 2001
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- Chicago
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- 1,135
Originally posted by goodness0001
where did i ever mention source code? If you can find where i ever mentioned source code then you have a good arguement. Since i never dida assuming just makes an ass out of you not me.
I dont know if either companies have any presence in the United States, but if they did, i think it would be time to bust out the lawyers and make inverseflow prove they havent copied ideas (or source code for that matter---
Dan Ushman
Co-founder & CMO
SingleHop, Inc.
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11-17-2002, 01:54 PM #27Aspiring Evangelist
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- Oct 2001
- Location
- Kansas City, MO
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- 366
I for one use eSupport but am planning to switch to Inverseflow's helpdesk solution. I am looking forward to some of the things I hear that are going to be added to it in the future.
Andrew
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11-17-2002, 05:38 PM #28Web Hosting Master
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- Mar 2001
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- NY
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- 741
Originally posted by Refsoft
Most helpdesks, *including eSupport and InverseFlow*, do this.
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11-17-2002, 08:04 PM #29Web Hosting Master
- Join Date
- Jun 2001
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- 929
...if the features are added. Let's not forget that many companies hype how good something *will* be but never get round to it. Hostgui???
We use wonderdesk, it's great, reliable, easy to use and importantly it's robust to handle a lot of tickets.
The only thing letting it down is it's GUI but at the end of the day speed is more of a preference to me than pretty pictures and excessive functions.
I started at developing my own bespoke helpdesk but it's been put on hold for a bit.
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11-17-2002, 08:45 PM #30Web Hosting Master
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- Mar 2001
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- NY
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What about a way to take the old tickets and dump them in from perldesk? So, if we use your program, the old tickets won't be lost?
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11-17-2002, 09:09 PM #31Web Hosting Master
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- Nov 2001
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- Chicago
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Originally posted by dherman76
What about a way to take the old tickets and dump them in from perldesk? So, if we use your program, the old tickets won't be lost?
and accounts... Right?---
Dan Ushman
Co-founder & CMO
SingleHop, Inc.
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11-17-2002, 09:13 PM #32Web Hosting Master
- Join Date
- Mar 2001
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- NY
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- 741
yep!