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  1. #1
    Join Date
    Jul 2009
    Posts
    37

    InterServer Setup Time

    Hi guys, for those who have experience with InterServer, may I know how long it took for your servers to be set up?

    I had order a server, received an order confirmation email. Then I paid through PayPal and that was the end of it. No payment confirmation.

    My order status in the member page is still "pending".

    Is this normal? I've only order about slightly more than a day ago.

    Would be thankful for any advice.

  2. #2
    Join Date
    Apr 2007
    Posts
    651
    They have a number you can call - mine was setup same day.
    Justin Yancey | Northern Virginia & District of Columbia | https://www.linkedin.com/in/justinyancey

  3. #3
    Join Date
    Jul 2009
    Posts
    37
    is there an email? i'm overseas actually.

    hmm... i thought i read some good reviews about them? care to share your experience?

  4. #4
    Join Date
    Apr 2007
    Posts
    651
    Yes there is an email - feel free to look at the site

    I've had great uptime with them and the port I'm on is underutilized apparently - I am able to burst very high on the 100mbit pipe pretty consistently. I've only had one bad experience - was with a tech named Tom - hes an idiot. The rest have been very helpful and speedy.
    Justin Yancey | Northern Virginia & District of Columbia | https://www.linkedin.com/in/justinyancey

  5. #5
    Join Date
    Jul 2009
    Posts
    37
    icic, thanks for sharing and your help. i'll go look for the email

  6. #6
    Join Date
    Jul 2009
    Posts
    37
    WOW! A 2 minutes reply. I'm impressed. I'll wait till tonight to see if my server will be ready by then

  7. #7
    Join Date
    Mar 2009
    Location
    Miami, Florida
    Posts
    19,185
    Hello,
    I have 2 boxes with InterServ, one of them was actually set up in 7 hours. They are definately the best provider I have used.
    Keith I Myers
    KMyers.me The rantings of a lunatic
    Geek Survival Guide - Reviews and Advice for Geeks

  8. #8
    Join Date
    Jun 2007
    Location
    GA, USA
    Posts
    77
    The setup time for dedicated servers is often discussed; and it varies a lot.
    1. Do they have any hardware that you just ordered in stock?
    2. If they do have that hardware, is it in boxes in the back room?
    3. If #2, then they have to install all of their software on it and test it to make sure you can SSH, etc.

    I would wait 2-3 days before bothering to contact them.

  9. #9
    Hi!

    Mathelic: how did you order ended with InterServer?

    I'm thinking on buying a server there too, but I'm unable to find enough info on them.

  10. #10
    Join Date
    Mar 2009
    Location
    Miami, Florida
    Posts
    19,185
    Quote Originally Posted by soulhunter View Post
    Hi!

    Mathelic: how did you order ended with InterServer?

    I'm thinking on buying a server there too, but I'm unable to find enough info on them.
    Dude,
    Just do it, trust me, there will be no regrets. InterServer is by far the best DC I have ever used. There is nothing negitive that I can say about their staff or quality of service.
    Keith I Myers
    KMyers.me The rantings of a lunatic
    Geek Survival Guide - Reviews and Advice for Geeks

  11. #11
    Join Date
    Jul 2009
    Posts
    37
    Everything is as they say. Got my server in 2 days.

    Staff response is very fast. Longest wait was 1 hour. Usual response time was within 15 minutes.

    Network speed is within reasonable rate.

    There was a tiny IP address misconfiguration for me when I got my server. They only set 1 IP. The staff responded with my assigned IPs and I configured it myself.

    I would recommend it, good quality good price.

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