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  1. #1

    * Not able to view log files. Help

    Hey guys I'm having problem viewing my error log files. Check screenshot

    http://stackfile.com/file-FBb2lyOYvd...3996726643.jpg
    http://stackfile.com/file-5QzLDVgHB8...3996803110.jpg

    Why is there a 'lock' icon instead of the 'folder' icon

  2. #2
    Join Date
    Nov 2005
    Location
    God's Own Country!
    Posts
    33
    did you ever try to access them vis a command line ?

  3. #3
    Join Date
    May 2008
    Posts
    340
    Are you logged in as the user root ?

    Can you login using Putty/command line using SSH into the server and post the output of the following command ?

    ls -ald /etc/httpd/logs
    ls -ald /var/log/
    Twitter : http://twitter.com/eth1networks
    Contact Us : support[at]eth1.in

  4. #4
    not enough permissions maybe?

  5. #5
    Can you tell me how you are connecting the server.I mean user name.I think its something like permission issue.
    Last edited by Mike V; 09-27-2009 at 03:16 PM.

  6. #6
    I think you are login as username which doesn't have privellges, so login as root and run following command at shell prompt.

    tail -f /usr/local/apache/logs/error_log
    Apache error logs directory on cpanel: /usr/local/apache/logs/

    other important logs files can be found in /var/log directory

  7. #7
    Join Date
    Dec 2005
    Location
    Berkshire, UK
    Posts
    3,070
    As others have said it looks like a permission issue. Try to open the file through SSH and make sure you have su (root) permissions to eliminate any possibility that your current account is restricted.
    SmartServerMangement (SSM)
    Specialists in SolusVM, VPS & cPanel Server Management

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