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Not able to view log files. Help

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  #1  
Old 09-26-2009, 08:27 AM
kohkindachi kohkindachi is offline
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Not able to view log files. Help


Hey guys I'm having problem viewing my error log files. Check screenshot

http://stackfile.com/file-FBb2lyOYvd...3996726643.jpg
http://stackfile.com/file-5QzLDVgHB8...3996803110.jpg

Why is there a 'lock' icon instead of the 'folder' icon



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  #2  
Old 09-26-2009, 05:20 PM
vinod vinod is offline
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did you ever try to access them vis a command line ?

  #3  
Old 09-27-2009, 02:03 AM
eth1 eth1 is offline
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Are you logged in as the user root ?

Can you login using Putty/command line using SSH into the server and post the output of the following command ?

Quote:
ls -ald /etc/httpd/logs
Quote:
ls -ald /var/log/

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  #4  
Old 09-27-2009, 07:56 AM
Crashus Crashus is offline
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not enough permissions maybe?

  #5  
Old 09-27-2009, 08:58 AM
subin_hutton subin_hutton is offline
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Join Date: Aug 2008
Location: Singapore
Posts: 16
Can you tell me how you are connecting the server.I mean user name.I think its something like permission issue.


Last edited by Mike V; 09-27-2009 at 03:16 PM.
  #6  
Old 09-27-2009, 11:31 AM
9techs 9techs is offline
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Join Date: Sep 2009
Posts: 14
I think you are login as username which doesn't have privellges, so login as root and run following command at shell prompt.

tail -f /usr/local/apache/logs/error_log
Apache error logs directory on cpanel: /usr/local/apache/logs/

other important logs files can be found in /var/log directory

  #7  
Old 09-27-2009, 11:32 AM
PCS-Chris PCS-Chris is offline
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Posts: 2,995
As others have said it looks like a permission issue. Try to open the file through SSH and make sure you have su (root) permissions to eliminate any possibility that your current account is restricted.

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