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Not able to view log files. Help

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Junior Guru
Join Date: Apr 2006
Posts: 177

Not able to view log files. Help

Hey guys I'm having problem viewing my error log files. Check screenshot

Why is there a 'lock' icon instead of the 'folder' icon

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Junior Guru Wannabe
Join Date: Nov 2005
Location: God's Own Country!
Posts: 33
did you ever try to access them vis a command line ?

Web Hosting Guru
Join Date: May 2008
Posts: 340
Are you logged in as the user root ?

Can you login using Putty/command line using SSH into the server and post the output of the following command ?

ls -ald /etc/httpd/logs
ls -ald /var/log/

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Web Hosting Master
Join Date: Apr 2009
Posts: 829
not enough permissions maybe?

Join Date: Aug 2008
Location: Singapore
Posts: 16
Can you tell me how you are connecting the server.I mean user name.I think its something like permission issue.

Last edited by Mike V; 09-27-2009 at 03:16 PM.
Join Date: Sep 2009
Posts: 14
I think you are login as username which doesn't have privellges, so login as root and run following command at shell prompt.

tail -f /usr/local/apache/logs/error_log
Apache error logs directory on cpanel: /usr/local/apache/logs/

other important logs files can be found in /var/log directory

Premium Member
Join Date: Dec 2005
Location: Berkshire, UK
Posts: 3,070
As others have said it looks like a permission issue. Try to open the file through SSH and make sure you have su (root) permissions to eliminate any possibility that your current account is restricted.

SmartServerMangement (SSM)
Specialists in SolusVM, VPS & cPanel Server Management


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