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Not able to view log files. Help

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  #1  
Old
Junior Guru
 
Join Date: Apr 2006
Posts: 177
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Not able to view log files. Help


Hey guys I'm having problem viewing my error log files. Check screenshot

http://stackfile.com/file-FBb2lyOYvd...3996726643.jpg
http://stackfile.com/file-5QzLDVgHB8...3996803110.jpg

Why is there a 'lock' icon instead of the 'folder' icon



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  #2  
Old
Junior Guru Wannabe
 
Join Date: Nov 2005
Location: God's Own Country!
Posts: 33
did you ever try to access them vis a command line ?

  #3  
Old
Web Hosting Guru
 
Join Date: May 2008
Posts: 340
Are you logged in as the user root ?

Can you login using Putty/command line using SSH into the server and post the output of the following command ?

Quote:
ls -ald /etc/httpd/logs
Quote:
ls -ald /var/log/

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  #4  
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Web Hosting Master
 
Join Date: Apr 2009
Posts: 829
not enough permissions maybe?

  #5  
Old
Newbie
 
Join Date: Aug 2008
Location: Singapore
Posts: 16
Can you tell me how you are connecting the server.I mean user name.I think its something like permission issue.


Last edited by Mike V; 09-27-2009 at 03:16 PM.
  #6  
Old
Newbie
 
Join Date: Sep 2009
Posts: 14
I think you are login as username which doesn't have privellges, so login as root and run following command at shell prompt.

tail -f /usr/local/apache/logs/error_log
Apache error logs directory on cpanel: /usr/local/apache/logs/

other important logs files can be found in /var/log directory

  #7  
Old
Premium Member
 
Join Date: Dec 2005
Location: Berkshire, UK
Posts: 3,056
As others have said it looks like a permission issue. Try to open the file through SSH and make sure you have su (root) permissions to eliminate any possibility that your current account is restricted.

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