Just thought i'd post a quick initial review of http://www.DownTownHost.com
I've had a shared account with an Aussie host since 2006 (Jumba) but things have gone pear shaped there with an 18 hour and 10 hour downtime in the past 2 days which were simple 5 minute fixes.
My requirements were pretty simple, i wanted quality, not massively oversold servers and something reliable rather than petabytes of storage/bandwidth for pennies. Anyhow, after trawling WHT for a few hours and doing a ton of reverse IP lookups to see how various hosts clients sites loaded i opted for Down Town Host because it was important to have fairly snappy page loads. They also had a good reputation everywhere i looked.
I sent a pre-sales ticket regarding their usage of phpSuExec which would of been around 2am their time. It was replied to 4 minutes later with a satisfactory answer.
That was just icing on the cake and sealed the deal, money changed hands and things were set.
I got their smallest "Shared Bronze", pre-paid 1 year which i don't like doing but the discount was good and i had faith based on my research. I also used a coupon found here for an additional 25% off.
Anyhow a picture speaks a thousand words, 30 minutes from tapping the PayPal button to being told my account had been transferred across and i just need to switch my DNS. That's it, 30 minutes to sign up, submit my old cpanel login and paste in my new Nameservers at Namecheap and i am fully switched over to my sites new home.
I can't say anything about their uptime or long term yet, i will update this in a few months but so far support has been second to none.
Thumbs up to Sebastian who handled everything, and to DownTownHost.com
Submitting my site to the moderators for confirmation.