Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : Error During Backup

[Kisty]

What does this mean?

open3: exec of zip -r /home/pixies/public_html/wp-content.zip wp-content failed at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 21
Carp::croak('open3: exec of zip -r /home/pixies/public_html/wp-content.zip wp...') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel:afeRun::Errors', '<&RNULL', 'GLOB(0x10b6b810)', 'GLOB(0x10b6b810)', 'zip', '-r', '/home/pixies/public_html/wp-content.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3:pen3('<&RNULL', 'GLOB(0x10b6b810)', 'GLOB(0x10b6b810)', 'zip', '-r', '/home/pixies/public_html/wp-content.zip', 'wp-content') called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 21
Cpanel:afeRun::Errors:aferunallerrors('zip', '-r', '/home/pixies/public_html/wp-content.zip', 'wp-content') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2251
Cpanel::Fileman::__ANON__('zip', '-r', '/home/pixies/public_html/wp-content.zip', 'wp-content') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2286
Cpanel::Fileman::_handle_compress('return', 'ARRAY(0x215b550)', '/home/pixies/public_html/wp-content.zip', 'zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2875
Cpanel::Fileman::api2_fileop() called at (eval 9) line 1
eval '$dataref = [Cpanel::Fileman::api2_fileop(%CFG)];' called at cpanel.pl line 5011
main::api2_exec('Fileman', 'fileop', 'HASH(0x10b6b6c0)', 'HASH(0x20e8390)') called at cpanel.pl line 1484
main::cpexectag('<?cp Fileman::fileop([fileop][result]%[/result][source]%[/source...') called at cpanel.pl line 4808
main::dotag(undef) called at cpanel.pl line 4691
main::cpanel_parseblock('SCALAR(0x2089180)') called at cpanel.pl line 4643
main::cpanel_parse('GLOB(0x10630780)') called at cpanel.pl line 1318

[eth10]

free -mt

check if you have run out of memory.

Run a /scripts/upcp

[srvadmin]

Check if any perl module is missing..

Run /scripts/checkperlmodules

[srvadmin]

Adding to last message, I can see that you are still using perl version 5.6.2 but the latest version 5.8.8 is already released. I suggest you to update the perl. Following are the steps to upgrade perl:

1. Download the cPanel perl installer

# wget http://layer1.cpanel.net/perl588installer.tar.gz

2. Extract the archive

# tar zxvf perl588installer.tar.gz

3. Run the installer

# cd perl588installer
# ./install

4. Check perl modules

# /scripts/checkperlmodules

5. Force a cPanel update

# /scripts/upcp –force

6. Update perl information in user’s cPanel

# rm -rf /home/*/.cpanel;rm -rf /home/*/.cpanel-datastore

7. Check the actual new perl version

# perl -v

This should now output something like:

This is perl, v5.8.8 built for i686-linux

[emsjs1]

Looks like you are using zip instead of tar.gz

You need to install zip, you can see here: http://forums.cpanel.net/f34/compres...at-127421.html