How long does it usually take to resolve a DDoS issue? With my previous provider, they usually resolved it within 30 minutes to 1 hour top.
With my current provider now, my server has been down for more than 6 hours due to a DDos attack which they stated are going into one of my boxes.
I got no update in these 6 hours, this kinda surprised me since I was used to getting replies in under 5 minutes from my previous provider.
Another thing the server is completely inaccessible, while I used to be able to actually help out solving DDoS cases on my previous provider. Now, all I can do is wait... for who knows how many hours...
Any insight would be helpful if this is normal or not.
██ We Have Generated Over 7 Million cPanel Backups Come Dance Together With Us Y'all!
██ Offer Your Own Backup Hosting Service - SiteAutoBackup.Com (Private Label / WHMCS Ready) ██ WebHostingBusinessBook.Com | YouTube.com/WebHostingTutorial | NowOpenOnline.Com
Longest attacks we generally see are about 1 - 2 weeks. Unless your provider specifically advertises protection capabilities within the thresholds that you're receiving then they're not responsible for resolution.
Either way they should be able to get a null route in place against the offending IP in a fairly decent amount of time.