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  1. #1

    WiredTree Down Again [merged]

    2nd time in a week, Wired tree is down again

    Certainly not feeling good...
    This can not keep happening again & again.
      0 Not allowed!

  2. #2
    Join Date
    Nov 2003
    Location
    Chicago, IL
    Posts
    534
    I can confirm this. My vps is down too and so is their website.
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  3. #3
    Yes, WiredTree is down again -- all my servers, their site, grove, everything.
      0 Not allowed!

  4. #4
    Join Date
    Jan 2005
    Location
    Croatia
    Posts
    141
    Yup, down for me as well... bit troubling.
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  5. #5
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    It won't keep happening again and again. We will make sure of that. We already have network maintenance in the works to swap out hardware. Please hang tight it will be resolved ASAP.
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  6. #6
    Join Date
    Aug 2008
    Location
    Toronto
    Posts
    18
    Same here 2 dedicated servers down
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  7. #7
    +1 here too
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  8. #8
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    we have 1 server down, other are up.
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  9. #9
    Join Date
    Jun 2005
    Location
    CT, USA
    Posts
    607
    This is the second time? When was the first as I wasn't down the first time? But I can confirm it's down.
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  10. #10
    The first time this month was 4 days ago, down for around 30-40 minutes.
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  11. #11
    Join Date
    Jul 2009
    Location
    East Coast
    Posts
    69
    Down for me too (VPS).

    This is the third time this month. First time was an overnight outage, I don't know how long it lasted because I went to bed. The second was resolved in under an hour, and then now/today.

    At least we know you guys (WT) are working on it.
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  12. #12
    WiredTree let me down when I needed them the most.

    I explained my situation last time when it happened. But unfortunately, I am down again.
      0 Not allowed!

  13. #13
    Join Date
    Sep 2008
    Location
    /dev/null
    Posts
    469
    yes its down ... but we need to know what is the reason for this downtime
    thanks
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  14. #14
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    Quote Originally Posted by AH-John View Post
    This is the second time? When was the first as I wasn't down the first time? But I can confirm it's down.
    It was 4 days ago (September 17)
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  15. #15
    Plus one with dedicated... also noticed a pattern / series of very brief (less than 5 minutes) random outages over last three months or so...
      0 Not allowed!

  16. #16
    Well, its back for me
      0 Not allowed!

  17. #17
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    Quote Originally Posted by diesel12 View Post
    Plus one with dedicated... also noticed a pattern / series of very brief (less than 5 minutes) random outages over last three months or so...
    I got reports of that too, but only affecting to some servers, not to all them.
      0 Not allowed!

  18. #18
    OK -- up for me. Fast, but scary -- please let us know exactly what went wrong this time.
      0 Not allowed!

  19. #19
    Join Date
    Jun 2005
    Location
    CT, USA
    Posts
    607
    Back up and running for me.
      0 Not allowed!

  20. #20
    Join Date
    Aug 2008
    Location
    Toronto
    Posts
    18
    2 servers back up (hopefully staying up)
      0 Not allowed!

  21. #21
    Up again here
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  22. #22
    Well I guess it's safe to say that it's fixed now. I KNOW that things go wrong, and that shift happens, but it's REALLY good to know that when it does, WiredTree is FAST to work on the problem.
      0 Not allowed!

  23. #23
    Join Date
    Jul 2009
    Location
    East Coast
    Posts
    69
    I'm up now, and so is WT.
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  24. #24
    Join Date
    Jun 2005
    Location
    CT, USA
    Posts
    607
    Quote Originally Posted by Jedito View Post
    It was 4 days ago (September 17)
    It must have been distributed oddly because I can't report any outages outside of this one.
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  25. #25
    Quote Originally Posted by AH-John View Post
    It must have been distributed oddly because I can't report any outages outside of this one.
    Yes - Zac said that it affected about 55% of traffic only.
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  26. #26
    Zac,

    What happened this time ?? Was it the same problem ?
      0 Not allowed!

  27. #27
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    No, it wasn't the same issue. This is unfortunately a human error that was made when one of our network staff was reconfiguring a distribution switch in preparation for a network upgrade and made a configuration error which dropped a few of our racks offline. He will be appropriately flogged. Sorry about that.
      0 Not allowed!

  28. #28
    Join Date
    Nov 2003
    Location
    Chicago, IL
    Posts
    534
    9/23 -
    My VPS is down again and I can not connect to grove. Anyone else having this issue?
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  29. #29
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    One of our VPS nodes hit a Virtuzzo bug which is requiring it to be rebooted. Everything else is up and normal.
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  30. #30
    Join Date
    Apr 2008
    Location
    Parañaque
    Posts
    121
    Had my VPS down also at 9/23. I checked on Parallels that my container was rebooted.
    Sep 23, 2009 01:55:45 PM Starting Running
    Sep 23, 2009 01:55:40 PM The Container is performing an unknown operation at the moment. It may continue for some time.non-existent Starting
    Sep 23, 2009 01:52:40 PM Stopping The Container is performing an unknown operation at the moment. It may continue for some time.non-existent
    Sep 23, 2009 01:52:25 PM Running Stopping
    I never had any prior notice before this reboot! This is really bugging me. I just moved in to WiredTree like a month or two ago and I've already given 2 months worth of refunds to my clients because of this downtime.
      0 Not allowed!

  31. #31
    Down again at 10/01

    Anyone else ?
      0 Not allowed!

  32. #32
    Join Date
    Apr 2009
    Location
    UK
    Posts
    96
    Not Here Bud!
    - Wootton Bassett, Wiltshire GB

    - Many Thanks,
      0 Not allowed!

  33. #33
    Join Date
    Nov 2006
    Location
    search.php?do=getnew
    Posts
    1,238
    Quote Originally Posted by VS-fam View Post
    Down again at 10/01

    Anyone else ?
    Your server / VPS or their main site? Their main site loads for me.
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  34. #34
    Join Date
    Sep 2008
    Location
    /dev/null
    Posts
    469
    yes i can confirm its down here is a traceroute

    Tracing route to ns1.wiredtree.com [208.75.148.98]...
    hop rtt rtt rtt ip address fully qualified domain name
    1 1 2 2 70.84.211.97 61.d3.5446.static.theplanet.com
    2 0 0 0 70.87.254.1 po101.dsr01.dllstx5.theplanet.com
    3 0 0 0 70.85.127.105 po51.dsr01.dllstx3.theplanet.com
    4 2 0 0 70.87.253.85 et2-1.ibr01.hstntx2.theplanet.com
    5 2 3 1 208.172.139.129 cr1-tengig0-7-3-0.dallas.savvis.net
    6 26 26 26 204.70.194.46 cr1-pos-0-7-5-2.chicago.savvis.net
    7 27 26 26 204.70.195.114 ber1-tengig-9-0-0.chicago.savvis.net
    8 26 26 26 204.70.204.206 acr1-ge-1-1-0.chicago.savvis.net
    9 * * *
    10 * * *
    11 * * *
    12 * * *

    Trace aborted
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  35. #35
    WiredTree is completely down, as are all my servers. Again.
      0 Not allowed!

  36. #36
    Quote Originally Posted by veeblox View Post
    Not Here Bud!
    - Wootton Bassett, Wiltshire GB

    - Many Thanks,
    Is your website hosted at WiredTree? It's down for me...
      0 Not allowed!

  37. #37
    Join Date
    Jan 2008
    Location
    India
    Posts
    85
    It's down for me as well. 4th time in last 30 days
      0 Not allowed!

  38. #38
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    There is scheduled maintenance going on right now. Email notifications were sent out previously.
      0 Not allowed!

  39. #39
    Join Date
    Sep 2008
    Location
    /dev/null
    Posts
    469
    Quote Originally Posted by WiredTree Zac View Post
    There is scheduled maintenance going on right now. Email notifications were sent out previously.
    thanks for noticing us
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  40. #40
    Network Maintenance (Thursday, October 2, 2009 2AM - 34AM CST (07:00 - 09:00GMT))

    Dear Valued WiredTree Client,

    This is a network manintenance notification.

    The network maintenance on Thursday, October 1 was not completed in time, and this new window is to complete the work.
      0 Not allowed!

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