I want to use SSH secure shell to upload my files to the server. Whenever I try to connect by giving (host name and user name as specified above and I tried both port numbers 21 and 22), the connection doesn't get established and I get error like "The host is unreachable.. may be down..." . I asked the hosting company in this regard but they stated that they already have given all the necessary info and refused to provide the additional support.
I'm sorry, but if you are using the information they provided and you're unable to connect you'll have to work this out with them. There's not much any of us here can do for you especially since you've censored out all of the information that would be useful.
@Chris, I do know know whether SSh is a part of the package or not. Actually, the hosting company was maintaining the website earlier and now I want to maintain it myself. While I asked them about SSh problem they said " You can use any file transfer software to connect, transfer and upload files".
Yeah, I am able to upload the files after using simple FTP. But its showing Index of/ instead of the website. Do I need to contact them to make default.aspx as the index page in their IIS or I can do something by myself ?