LogicSupport has been in the Enterprise hosting support industry for the last 6 years and has enjoyed very good standing amongst its clients . It is our pleasure to offer quality services, such as anonymous technical support for your clients, full security audits and server hardening, 24/7 server monitoring/Server Management /server Administration and response, and so much more.
You can order our Titanium server Management plan which includes the Phase-3 security at $69.95 per month per server(Normally priced at $79.95 per server) with unlimited admin time and weekly scan reports that reach your email address. If at all during the scans we find anything that needs attention, we would be submitting the ticket on your behalf in our helpdesk for our techs to work on making it a truly proactive server management.
All major control panels included.
Unlimited Admin Time
Guaranteed 1 hour response time (30 Mins avg)
Guaranteed 6 hour resolution.
Monthly report for the number of tickets submitted, their status and SLA adherence.
Knowledge and experience in Handling Open VZ and Hyper VM
Kernal Upgrades & Custom Firewall Install
Includes Phase III Security Software Installs and Hardening
Do you offer a free Trial period?
We give you a 100% money back guarantee. If our services are not up to your company's exact standards you can cancel any time within the first 7 days for a full refund.
Are your Administrators available 24/7/365?
Definitely. We are fully staffed every hour of every day !
Are your Techs Certified?
Absolutely! We completely understand that quality is the deciding factor in this industry, so our Linux and Windows techs are certified.
What methods of payment do you accept?
Currently LogicSupport.com accepts: Visa, Mastercard, American Express, Paypal and Wire Transfer
Do you offer bulk discounts?
Yes, we currently offer generous bulk discounts. Please contact us for details.
Are you able to support servers with adult material?
Yes, we can administer any server that hosts legal content.
What is the setup time for one of your service plans?
Depending on the complexity of your company's specific needs and plan chosen, LogicSupport.com could take between 48-72 hours to get started.
Is all of my company's data safe and confidential if we use your services?
Yes. We realize that your data and company information is of the utmost importance. LogicSupport.com will sign an NDA agreement with any company who requires it as proof that your data and information is safe.
Do you offer custom support plans?
Yes, simply contact us for more information and we would be happy to build a custom solution to meet your company's specific needs.
Can you support a reseller?
Yes, we can support resellers on any of the operating systems and control panels listed in our "Expertise" section.
What is the minimum for backup processing?
We have a 2 GB minimum for our weekly remote backup services.
Do you really monitor my servers at all times?
Most definitely! We are running dual monitoring systems, in physically separate data centers, so that we never miss an alert or a potential issue with your machine.
What kind of Quality assurance do you provide?
We have a dedicated team of QA and Test Engineers who rigorously follow QA norms and constantly monitor all work in progress. Timely feedback and stringent no-compromise quality checks are done throughout.
SupportExpertz.com - the name says it all!
Managed Cloud Servers
Server Management and Monitoring
24x7 outsourced customer support