Results 1 to 19 of 19
  1. #1

    Wired Tree's pre-sales support...

    Following on from this thread...

    I have decided to take the plunge with Wired Tree and their Hybrid1 VPS for my next project.

    I shot over a sales ticket on Friday afternoon and had a comprehensive response answering all my questions (and more) within 5 minutes. Amazing response time. They seem to know what they are on about and I had no hesitation on deciding to go with them. I will be signing up for the package next week and will give my 3 month review when the time comes around.

    But so far so good and if their response times are anything to go by, I think I may have found a great host.
    Gotta check out this superb site...

  2. #2
    Join Date
    Sep 2007
    The great thing is that its not just their Sales Department who respond promptly, their Technical Support is just as quick.

  3. #3
    Join Date
    Jun 2004
    London, ON
    Good to hear WiredTree is treating you well Dav.

    Be sure to keep us updated in the future with your experiences when you've been with them for a little.

  4. #4
    Join Date
    Mar 2009
    Toronto, Canada
    I'll tell you this much - you won't regret it.

  5. #5
    Join Date
    Jan 2008
    Jax, FL
    When I had a VPS with them ~1.5 years ago the network was simply amazing They definitely have a great reputation here on WHT and I know several people that swear by them.
    Daniel | Server Complete, LLC
    Windows VPS // Dedicated Servers // Backup Services
    Wholly owned hardware and self operated network (AS19531) in Jacksonville, FL

  6. #6
    These comments are great to hear.

    I cannot wait to get hold of my VPS package now and get down to using it.
    Gotta check out this superb site...

  7. #7
    I've been in wiredtree for almost 2 months now! so far they give an Excellent support!

  8. #8
    Join Date
    Aug 2007
    Providence, UT
    Glad to hear that your happy with your new provider! I hope they suite you well.

    Kody R.
    Sr. Operations Analyst -> Awesome dedicated servers. 20 locations & lots of bandwidth
    VPS.NET -> Cloud Hosting. 18 Locations. Check out our website!

  9. #9
    Join Date
    Feb 2004
    Keep us updated, looking foward for your 6 month review.

  10. #10
    Join Date
    Feb 2004
    Sacramento CA
    WT is an excellent host, their off hours response times are insanely good.

  11. #11
    Join Date
    Apr 2009
    Glad to see another good review about wiredtree. Hope you guys go well with them in the future.

  12. #12
    Join Date
    Jul 2009
    New Zealand
    absolutely you wont regret it, you just found a great host :-)
    QuickWeb™ -We Host Servers Like a Boss!
    New Zealand - USA - UK - Germany Virtual Servers
    Worldwide hosting provider with proven 24x7 and 25-Minute Support! and GETVZ - Complete VPS Package with SSD Drive

  13. #13
    Join Date
    May 2008
    I've always heard and seen great reviews about WireTree. I'm sure you will be extremely happy with their service and be a life long customer. Remember to keep us on WHT updated Best of luck!
    We develop brand identity for the web.
    - - - - - - - - - - - - - - - -
    Services ~ Custom Web Design, Branding & Identity, Development, Hosting & more!
    Portfolio ~ Websites, User Interfaces, Widgets & more!

  14. #14
    Join Date
    Apr 2009
    Tamilnadu, India.

    we also have few servers with them, really their support is good.. i recommend. - Domains | Shared Hosting | Reseller Hosting | VPS Server
    Bravo Technologies - Complete Network and Security Solutions Provider

  15. #15
    Join Date
    Dec 2002
    First of all I agree that is a top notch VPS provider. I should know first hand as I have been a customer since January 2008, almost 2 years

    Quote Originally Posted by dav View Post
    I cannot wait to get hold of my VPS package now and get down to using it.
    Shouldn't the thread title technically state pre-sales rather than support? Unless your VPS was provisioned about 14 hours ago and you submitted several support related tickets since then. Then it would be a less than 24 hours support thread.

    I look forward to your 3 month follow up review
    What's your budget?

    Seriously, what's your budget?

  16. #16
    Join Date
    Jul 2002
    Tasmania, Australia
    Quote Originally Posted by RossMAN View Post
    Shouldn't the thread title technically state pre-sales rather than support?
    Title edited

  17. #17
    Quote Originally Posted by anon-e-mouse View Post
    Title edited
    Thanks. Yes, I was referring to their pre-sales support.
    Gotta check out this superb site...

  18. #18
    Quote Originally Posted by InstantPH View Post
    The great thing is that its not just their Sales Department who respond promptly, their Technical Support is just as quick.
    They are life savers too. I accidentally (automatically) updated wordpress and my custom theme i had created was gone. I was dumb enough not to keep a backup, but the tech took some time and found my theme in a back up and restored it without any downtime.

    I will be staying with Wired Tree for a long time to come.

  19. #19
    Really great, even in some managed shared hosts technical stuff tells you to do it on your own.
    wired tree seems to be the perfect solution for all customers who needs support.
    even i am not their customer,i thank them for caring their customers.

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