9/14 me: ordered vps in scranton
9/15 me: asked them where is my login details for direct admin
9/15 w4: says no more da in scranton for free have to pay to get it or get a vps in their kansas dc.
9/15 me: ok transfer the vps to kansas
9/15 w4: we can't transfer, we will set new one and you transfer the data
9/15 me: ok let me know when its done
9/16 me: status please
9/16 w4: we have other orders to do before you
9/19 me: anyone home?
9/20 me: asked for the refund