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09-18-2009, 10:14 AM #1CEO & Leading Designer
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Do 'you' have a disaster recovery?
Greetings,
I'm curious on how many companies actually have a 'disaster recovery' plan and have you ever had to use it? If you do not have one, do you feel this is something you should invest time and money into? Thanks in advanced
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09-18-2009, 10:17 AM #2Web Hosting Master
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You should definitely invest time and money into this. In fact, if you're the sole owner of the company, you need to have disaster recovery plans for yourself. For example, if you get hurt and pass away, you need to have a plan in place for that. People think of redundancy for servers, how about redundancy for owners and staff.
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09-18-2009, 10:20 AM #3Aspiring Evangelist
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Disaster recovery can mean a lot of things, what's your definition?
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09-18-2009, 10:31 AM #4Web Hosting Industry Expert
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Disaster Recovery/Contingency Plans are very important to any business operation and one would hope that they never have to use them. We certainly have multiple plans to handle multiple different situations and you have to try to plan for the unexpected but unfortunately no plan is going to be perfect.
We haven't yet really had to enact a disaster recovery plan *knocks on wood*█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
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09-18-2009, 11:14 AM #5Web Hosting Master
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Yeah I also second that this is important.
Its necessary to have backups of Data as well as all sorts of resources so that in case of Disaster you can still manage things.
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09-18-2009, 11:32 AM #6Corporate Member
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There's DR of one's own business, which is availability of support, personnel, and processes. And there's customers' DR. For single-facility operations, there's usually no DR for customers. Customers are expected to have their own plans. For multi-facility operations, customers are usually charged a small fee to guarantee some sort of failover.
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09-18-2009, 11:44 AM #7Web Hosting Master
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True, and I think the OP was meaning Company DR rather than Customer DR. For a customer basis, for budget hosting, I agree, for the most part they should have their own plans in place. At the same time, a hosting company has an obligation to have their systems up, and have a DR plan for their systems which affect clients.
For example, many hosts have their own backups. However, it's the clients duty to keep their own backups. That would be an example of both company and customer DR plans.█ Bobby - PreciselyManaged.com - Precision Hosting Solutions
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09-18-2009, 11:58 AM #8Web Hosting Master
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Yes I do have a plan and used it once when I had a secondary drive go bad. Now I have alternative nodes and such to help fix issues if necessary.
Nothing here right now.
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09-19-2009, 01:25 AM #9CEO & Leading Designer
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09-19-2009, 02:17 AM #10WHT Addict
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The most major disaster we ever encountered was a dying hard drive that messed up the server's operating system and made the entire system read-only. We immediately migrated clients to a new server from our off-site backups. Of course there was a flood of calls at the time, but many clients were even happier with us after the fact as they saw how quickly we resolved things during a worst-case scenario.
Make sure to always have backups and have them in multiple places. You can't rely on your customers backing up and if something happens and you don't have their data and neither do they, you just lost yourself a customer.█ Ryan Smith, CEO
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09-19-2009, 02:58 AM #11Junior Guru Wannabe
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A good disaster recovery plan would be to have a completely separate server that is cloned in a different datacenter with the ability to easily switch dns to point to the other server. You can easily achieve a very quick failover by using that method, and its fairly easy to setup.
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09-19-2009, 05:29 AM #12Support Facility
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I think the good disaster recovery plan should be capable of providing quick, efficient disaster recovery and minimal downtime.
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