Results 1 to 12 of 12
  1. #1
    Join Date
    May 2008
    Location
    Iowa
    Posts
    1,139

    Cool Do 'you' have a disaster recovery?

    Greetings,

    I'm curious on how many companies actually have a 'disaster recovery' plan and have you ever had to use it? If you do not have one, do you feel this is something you should invest time and money into? Thanks in advanced
    We develop brand identity for the web.
    - - - - - - - - - - - - - - - -
    Services ~ Custom Web Design, Branding & Identity, Development, Hosting & more!
    Portfolio ~ Websites, User Interfaces, Widgets & more!

  2. #2
    You should definitely invest time and money into this. In fact, if you're the sole owner of the company, you need to have disaster recovery plans for yourself. For example, if you get hurt and pass away, you need to have a plan in place for that. People think of redundancy for servers, how about redundancy for owners and staff.
    Bobby - PreciselyManaged.com - Precision Hosting Solutions
    █ Enterprise Shared, Reseller, VPS, Hybrid, and Dedicated Hosting
    █ SpamExperts | CloudLinux | cPanel | Bacula + R1soft | and more!
    █ Full proactively managed, and we specialize in hosting small web hosts

  3. #3
    Join Date
    Jun 2004
    Location
    London, ON
    Posts
    387
    Disaster recovery can mean a lot of things, what's your definition?

  4. #4
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    19,196
    Disaster Recovery/Contingency Plans are very important to any business operation and one would hope that they never have to use them. We certainly have multiple plans to handle multiple different situations and you have to try to plan for the unexpected but unfortunately no plan is going to be perfect.

    We haven't yet really had to enact a disaster recovery plan *knocks on wood*
    Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
    Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
    cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
    Class-leading support that responds in minutes, not days.

  5. #5
    Yeah I also second that this is important.
    Its necessary to have backups of Data as well as all sorts of resources so that in case of Disaster you can still manage things.
    If you dont then you will have really angry customers!
    Webuzo - Multi user control panel supporting Apache, NGinx, MySQL, MariaDB, Percona, LiteSpeed, Varnish, WordPress, etc.
    Virtualizor - VPS Control Panel supporting OpenVZ, Xen, KVM and has 200+ OS Templates
    Softaculous - Auto Installer with 400+ scripts for Webuzo, cPanel, DirectAdmin, InterWorx, Plesk, etc.

  6. #6
    Join Date
    Feb 2008
    Location
    Houston, Texas, USA
    Posts
    3,262
    There's DR of one's own business, which is availability of support, personnel, and processes. And there's customers' DR. For single-facility operations, there's usually no DR for customers. Customers are expected to have their own plans. For multi-facility operations, customers are usually charged a small fee to guarantee some sort of failover.

    Regards
    UNIXy - Fully Managed Servers and Clusters - Established in 2006
    Server Management - Unlimited Servers. Unlimited Requests. One Plan!
    cPanel Varnish Plugin -- Seamless SSL Caching (Let's Encrypt, AutoSSL, etc)
    Slow Site or Server? Unable to handle traffic? Same day performance fix: joe@unixy

  7. #7
    Quote Originally Posted by UNIXy View Post
    There's DR of one's own business, which is availability of support, personnel, and processes. And there's customers' DR. For single-facility operations, there's usually no DR for customers. Customers are expected to have their own plans. For multi-facility operations, customers are usually charged a small fee to guarantee some sort of failover.

    Regards
    True, and I think the OP was meaning Company DR rather than Customer DR. For a customer basis, for budget hosting, I agree, for the most part they should have their own plans in place. At the same time, a hosting company has an obligation to have their systems up, and have a DR plan for their systems which affect clients.

    For example, many hosts have their own backups. However, it's the clients duty to keep their own backups. That would be an example of both company and customer DR plans.
    Bobby - PreciselyManaged.com - Precision Hosting Solutions
    █ Enterprise Shared, Reseller, VPS, Hybrid, and Dedicated Hosting
    █ SpamExperts | CloudLinux | cPanel | Bacula + R1soft | and more!
    █ Full proactively managed, and we specialize in hosting small web hosts

  8. #8
    Join Date
    Jul 2007
    Location
    Tech Belt
    Posts
    8,160
    Yes I do have a plan and used it once when I had a secondary drive go bad. Now I have alternative nodes and such to help fix issues if necessary.
    Nothing here right now.

  9. #9
    Join Date
    May 2008
    Location
    Iowa
    Posts
    1,139
    Quote Originally Posted by CoishAssociates View Post
    Disaster recovery can mean a lot of things, what's your definition?
    It's open to anything. Example if a server harddrive goes bad - what do you do? Or if your network gets hacked - what do you do?
    We develop brand identity for the web.
    - - - - - - - - - - - - - - - -
    Services ~ Custom Web Design, Branding & Identity, Development, Hosting & more!
    Portfolio ~ Websites, User Interfaces, Widgets & more!

  10. #10
    Join Date
    Mar 2005
    Location
    Canada
    Posts
    114
    The most major disaster we ever encountered was a dying hard drive that messed up the server's operating system and made the entire system read-only. We immediately migrated clients to a new server from our off-site backups. Of course there was a flood of calls at the time, but many clients were even happier with us after the fact as they saw how quickly we resolved things during a worst-case scenario.

    Make sure to always have backups and have them in multiple places. You can't rely on your customers backing up and if something happens and you don't have their data and neither do they, you just lost yourself a customer.
    Ryan Smith, CEO
    Varial Technologies, Inc.
    Varial Hosting - Award-Winning Canadian Web Hosting and Optimized WordPress Hosting Solutions
    Multi-Currency - cPanel - LiteSpeed - CloudLinux - Imunify360

  11. #11
    A good disaster recovery plan would be to have a completely separate server that is cloned in a different datacenter with the ability to easily switch dns to point to the other server. You can easily achieve a very quick failover by using that method, and its fairly easy to setup.
    EffortlessHR - Online HR Software for small business. Employee Management, Self-Service Portal, Time Tracking, and more.

  12. #12
    I think the good disaster recovery plan should be capable of providing quick, efficient disaster recovery and minimal downtime.
    SUPPORT FACILITY | 24/7 TECH SUPPORT
    SERVER MANAGEMENT | WEB HOSTING SUPPORT | WP EXPERTS

Similar Threads

  1. Disaster Recovery.
    By 36MF in forum Hosting Security and Technology
    Replies: 4
    Last Post: 04-20-2007, 11:59 PM
  2. A Business Without A Disaster Recovery Plan Is A Disaster Waiting To Happen.
    By ByteFortressAaron in forum Other Web Hosting Related Offers
    Replies: 0
    Last Post: 05-29-2006, 01:38 AM
  3. Backup and Disaster Recovery
    By jimpoz in forum Dedicated Server
    Replies: 7
    Last Post: 09-20-2004, 11:00 PM
  4. Disaster Recovery
    By proberts in forum Web Hosting
    Replies: 0
    Last Post: 05-06-2004, 02:50 AM
  5. Disaster Recovery Plans
    By worlddan in forum Web Hosting
    Replies: 14
    Last Post: 07-25-2003, 10:27 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •