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  1. #1

    Cpanel account migration using reseller password

    Hello,

    Is it possible to migrate a reseller's account to another provider using resellers username/password (no root password, no individual accounts password).

    Thanks,
    Mac

  2. #2
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    563
    Quote Originally Posted by wmac View Post
    Hello,

    Is it possible to migrate a reseller's account to another provider using resellers username/password (no root password, no individual accounts password).

    Thanks,
    Mac
    Root-level access is required to migrate a reseller with all of the individual accounts they own.

    In this situation, I recommend using the Create a Full Website Backup feature in cPanel for each of the accounts. This can send the backup file to your server via FTP, which you can then move to /home and use the WHM -> Backup -> Restore a cpmove file feature to restore this backup to your account. I recommend restoring the reseller first, then migrating the other accounts.
    David Grega
    cPanel Technical Product Specialist

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