Results 1 to 39 of 39
  1. #1
    Join Date
    Sep 2004
    Posts
    62

    Wiredtree Completely Down

    Is WiredTree down? I cannot access any of my sites, or wiredtree.com.

  2. #2
    Join Date
    Jan 2008
    Location
    India
    Posts
    85

    Angry WiredTree Down!

    It seems, our VPS with main site and billing system has gone away including their main site.

    http://downforeveryoneorjustme.com/wiredtree.com

    Is there anyone finding the same?

  3. #3
    It's down...

    http://twitter.com/Wiredtree

    T_T was working on my website too...right when i'm not lazy lol

  4. #4
    Damn! Not again!

  5. #5
    Join Date
    Sep 2004
    Posts
    62
    Again? I thought something like this was a pretty rare occurrence for the Wiredtree folks, no?

  6. #6
    Join Date
    Dec 2006
    Location
    Canada
    Posts
    884
    I am having the same problem with my dedicated server.

    I can ssh to it, but nobody can connect to my websites.

    Damnit!

  7. #7
    This is the first time for me in over 2 years that I had a site go down...but I only just switched from liquidweb to wiredtree...about 3 months with wiredtree.

    I'm hoping it's not long though...already 15 minutes.

  8. #8
    My VPS is down as well as Grove (Their CP) and WT main site.
    Not good..... A big event is coming and I am expecting 2x the traffic in next few days.
    Its one of those times when you want your site to be up 100%.

    WT must give a proper justification this time.

  9. #9
    Join Date
    Sep 2004
    Posts
    62
    Indeed getting a little nervous...hope they release more information soon.

  10. #10

    Wiredtree Completey Down

    Wiredtree is completey down,

    even there own official site is down and obviously all clients sites as well

    there live support number is also going busy

    i hope everything is fine with wiredtree any else noticed this??

    as it never happpened before and if there is any maintanance issue they inform their clients via email but i dont got any such notice

    if any one knows what actually the issue please reply here....

    thanks

  11. #11
    Join Date
    Jul 2007
    Location
    Tech Belt
    Posts
    7,802
    I'm sure its temporary. They are most likely working on it already.

    http://www.webhostingtalk.com/forumdisplay.php?f=59 is where these things belong BTW.

  12. #12

    WiredTree Down?

    Hi,

    Is there any one else having problems to access to wiredtree.com? my vps is down also

    PING wiredtree.com (208.86.154.242): 56 data bytes
    Request timeout for icmp_seq 0
    Request timeout for icmp_seq 1
    Request timeout for icmp_seq 2
    Request timeout for icmp_seq 3
    Request timeout for icmp_seq 4
    Request timeout for icmp_seq 5
    Request timeout for icmp_seq 6
    Request timeout for icmp_seq 7
    Request timeout for icmp_seq 8

    --- wiredtree.com ping statistics ---
    10 packets transmitted, 0 packets received, 100.0% packet loss

  13. #13
    Join Date
    Jul 2007
    Location
    Tech Belt
    Posts
    7,802
    I can access all of WiredTree no issues right now so they might of switched to a failsafe location or are working on fixing things.

  14. #14
    Join Date
    Mar 2003
    Location
    Kansas City, Missouri
    Posts
    462
    Yes,

    It's down from our location as well. We just get SYN_SENT and no response. This could also be a mild attack on their network.

    Update:

    It appears I can reach some servers at WT (none of our own) but they are inaccessible for some protocols. Furthermore, their main site is down but the server inside their network can hit their device.

    # traceroute wiredtree.com
    traceroute to wiredtree.com (208.86.154.242), 30 hops max, 38 byte packets
    1 208.75.148.1 (208.75.148.1) 0.813 ms 0.924 ms 0.957 ms
    2 208.79.234.9 (208.79.234.9) 0.927 ms 0.949 ms 0.958 ms
    3 208.79.234.16 (208.79.234.16) 144.847 ms 20.971 ms 5.992 ms
    4 96.30.6.28 (96.30.6.28) 0.976 ms 0.984 ms 0.985 ms
    5 wiredtree.com (208.86.154.242) 0.984 ms 0.977 ms 0.987 ms
    Last edited by AdmoNet; 09-17-2009 at 03:02 PM.

  15. #15
    Join Date
    Nov 2002
    Posts
    1,468
    Seems down to me too.

    EDIT: It just came back up

  16. #16
    Join Date
    Jan 2008
    Location
    India
    Posts
    85
    True! This is happening to me since I switched to WiredTree. I am facing this 5th time in last 4 months.

    WiredTree!!! Please respect the uptime policies you have if you are seeing this.

    "issue with one of our upstream providers" >> I don't care, change that! We need what we pay for. I guess their n/w is powered by only carrier which is down now. Anyone with an UP server?

  17. #17
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    It is effecting connectivity one of our border routers. It seems to be effecting 50% of traffic. We are working on getting it resolved ASAP. Sorry for the inconvenience.

  18. #18
    I can Access to wiredtree.com and my server too. Thanx Wiredtree

  19. #19
    Join Date
    Dec 2006
    Location
    Tampa, Florida
    Posts
    387
    It does not appear to be resolving from my location either at this time.

  20. #20
    Join Date
    Aug 2006
    Posts
    35
    yeah my hybrid is down as well. Emailed support about 10 mins ago.

    Grove is down too, so it would appear to be a large outage.

  21. #21
    it is up again

  22. #22
    Join Date
    Jan 2008
    Location
    India
    Posts
    85
    I can ping my site now, seems to be back. But it was horrible!

  23. #23
    yes even their live support also going busy
    im worried as well

  24. #24
    Join Date
    Sep 2004
    Posts
    62
    My sites are back and I can access wiredtree.com...whew!

  25. #25
    Thanks for the update, Zac -- you guys are always on top of everything, and appreciate the Twitter updates, too.

  26. #26
    Join Date
    Jun 2009
    Location
    Vancouver
    Posts
    969
    How long have they been down for?

  27. #27
    They did send out this "maintenance notification" 3 days ago but I guess they had problems after the reboot, looks like the whole system is down

    This is a notice to inform you that the parent VPS hardware node that provides service to your VPS account(s) will be rebooted at Thursday September 17, 2009 between the hours of 12AM and 6AM CST (06:00 - 12:00GMT) to address security updates to Virtuozzo the software powers your server. The reboot should take no longer than 30 to 45 minutes. If you have any questions please feel free to reply to this notice or contact us via Grove (https://grove.wiredtree.com).

    Thanks!
    WiredTree Support

  28. #28
    Quote Originally Posted by ItsJustHosting View Post
    How long have they been down for?
    Aprox 28 minutes.

  29. #29
    thanks scorpio 9, now im bit satisfied, it will be good if wiredtree have informed via email as most of the clients including me dont check groove on daily basis.

  30. #30
    Join Date
    Oct 2008
    Posts
    167
    What was the cause of this downtime? I mean if one network was down what about the rest?

  31. #31
    That was a email notification sent to me, you should check that you are on their mailing lists

    looks like they are back online at this minute
    scorpio9

  32. #32
    yup scoripo9 they are back

    thanks for this good news

  33. #33
    its up now !

  34. #34
    Join Date
    Mar 2003
    Location
    Kansas City, Missouri
    Posts
    462
    Quote Originally Posted by scorpio9 View Post
    That was a email notification sent to me, you should check that you are on their mailing lists

    looks like they are back online at this minute
    scorpio9
    Keep in mind this appears to be a network issue, not a specific server issue at their location.

  35. #35
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    At approximately 1:38PM CST today one of WiredTree's core switches rebooted. This reboot caused BGP sessions to one of our core Juniper routers to be dropped to three of our five upstream providers. BGP sessions were re-established on a different core switch set up for redundancy however there was a brief period of interruption for traffic coming in over those providers while the BGP sessions were re-established and BGP routes propagated. This interruption effected approximately 55% of traffic. Complete network connectivity was restored by 1:59PM CST. We will be working with our network vendors to determine the cause of this issue and to prevent it from happening again and will be monitoring the situation closely. We apologize for any inconvenience this has caused.

  36. #36
    Join Date
    Jul 2003
    Location
    Earth
    Posts
    1,692
    Thread moved from VPS Forum to Providers and Network Outages and Updates Forum.

  37. #37
    wiredtree works fine for me

  38. #38
    Quote Originally Posted by scorpio9 View Post
    They did send out this "maintenance notification" 3 days ago but I guess they had problems after the reboot, looks like the whole system is down
    I haven't got such notification.

    Would that mean that we are going to have a downtime again because of this Maintenance??

  39. #39
    Join Date
    Oct 2003
    Location
    Chicago, IL
    Posts
    654
    The maintenance scorpio9 is talking about is for certain VPS/Hybrid clients for a hardware node reboot. If you didn't get an email it doesn't effect you.

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