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  1. #1
    Join Date
    Jul 2002
    Location
    Vancouver, BC
    Posts
    1,028

    unitedcolo down?

    its 1:44am for me... west coast... and it seems down... hmm... can't even get to their site... asked a friend in central and he confirmed... anybody else seeing this?

  2. #2
    yep they're down. i'm in australia.

  3. #3
    Definitely down. In the UK here. My site is out, as is UnitedColo's.
    Ken Barnes,
    RewiredMind.com
    http://www.rewiredmind.com

  4. #4
    Did anyone else notice UnitedColo slowly griiiiiinding down to this? My site has been slow since yesterday.
    Ken Barnes,
    RewiredMind.com
    http://www.rewiredmind.com

  5. #5
    in turkey , they are down
    and my server down

  6. #6
    yes , my server is slowdown since 1 week ,

  7. #7
    Join Date
    Feb 2002
    Location
    Washington
    Posts
    30
    Yep, down for me, was working on my box at 1:38AM pacific when it went down.

  8. #8
    Join Date
    Jul 2002
    Location
    Vancouver, BC
    Posts
    1,028
    i used to get ~400kb/sec from my servers... now i am averaging ~250kb/sec... annoying but still tolerable...

    whats odd is that... the lower speeds... thats still with lower overall b/w usage... hmm...

  9. #9
    Join Date
    Jun 2002
    Posts
    209
    doh!
    I was again playing cs in my server

  10. #10
    In Spain.. me server Down

    Unitedcolo down

  11. #11
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027
    Nothing here...
    WLVPN.com NetProtect owned White Label VPN provider
    Increase your hosting profits by adding VPN to your product line up

  12. #12
    Join Date
    Apr 2002
    Location
    Auckland - New Zealand
    Posts
    1,575
    Nothing here..
    WE ALL know that Bob

    hehe, still down from here too lol

  13. #13
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,783
    I think once a week maybe twice there should be an auto post robot that starts a thread UCG is down.. Even if they are not at the time they will catch up

  14. #14
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027
    Originally posted by Dotcomsnz


    WE ALL know that Bob

    hehe, still down from here too lol
    Just reporting in from Australia.

    Meanwhile over at NAC....
    WLVPN.com NetProtect owned White Label VPN provider
    Increase your hosting profits by adding VPN to your product line up

  15. #15
    Join Date
    Feb 2002
    Location
    Washington
    Posts
    30
    United.Colo's SLA is 99.9 or just 99%?

    If it's 99.9% then they've just met it for the month.
    99% uptime SLA kinda sucks anyway.

  16. #16
    Join Date
    Apr 2002
    Location
    Auckland - New Zealand
    Posts
    1,575
    Meanwhile over at NAC....
    See ya there tomorrow BOb.... NAC that is ;-)

  17. #17
    Join Date
    Nov 2002
    Posts
    105
    DOWN DOWN down down down..

  18. #18
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027
    Originally posted by Dotcomsnz
    See ya there tomorrow BOb.... NAC that is ;-)
    WLVPN.com NetProtect owned White Label VPN provider
    Increase your hosting profits by adding VPN to your product line up

  19. #19
    Join Date
    Mar 2001
    Posts
    200
    When I signed up I could swear they claimed 24/7 support. I just called and it's monday-friday 9-6 or something. I always stayed out of the arguments in the past about their lying about bandwidth carriers and what-not, but this is just flat out annoying. There's no one there to fix the problem and this will result in a couple of hours of downtime. It's already been an hour and a half. Sure, I'm paying $50/month and shouldn't complain, but bad service is just bad service. If they're the big time colocation sellers they claim to be their big time clients wouldn't stand for this kind of downtime. Once or twice when they were brand new, sure, but they've had their dedicated servers for months now.

  20. #20
    Join Date
    Jul 2002
    Location
    Vancouver, BC
    Posts
    1,028
    heh
    i'm paying a bit more than $50/month... so... may i ask u guys this... when did this downtime start... n... once this period is over, what percentage of uptime has it had for the month?

    i just need some corroboration when i submit my credit request for an SLA violation...

  21. #21
    Join Date
    Aug 2002
    Location
    Hamilton New Zealand
    Posts
    86
    gosh its getting on 3 + hours now
    Callum Henderson,
    iKiwi.net is now HiStyle.biz, bigger and better!

  22. #22

    SLA?

    OK, so say their SLA states 99.9% uptime or whatever. What happens if they fail to provide that level of uptime? Do I not have to pay for that month?
    Ken Barnes,
    RewiredMind.com
    http://www.rewiredmind.com

  23. #23

    Re: SLA?

    Originally posted by KMx
    OK, so say their SLA states 99.9% uptime or whatever. What happens if they fail to provide that level of uptime? Do I not have to pay for that month?
    they give u 20% credit

  24. #24
    Join Date
    Nov 2002
    Posts
    105
    Anyone able to contact them?

  25. #25
    trying @ 3:26 am pacific. no response. hahaha, some 99.9% SLA huh?

    See the thing is though, they don't specify 99.9% of what? this month, this year, or this CENTURY. I think the latter is correct..

    Cheers
    - Access times consistently below 80ms
    - 100% uptime the past 3 consecutive months (Alertra monitored)
    - Dell dual xeon servers in local DC
    - Visit us today @ www.webulex.com

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