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Thread: 2Host: Another bad experience
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09-16-2009, 05:14 PM #1Newbie
- Join Date
- May 2002
- Posts
- 11
2Host: Another bad experience
In one line: Sometimes you just barely get what you pay for...
I had been a 2host client since June. Had no problems, it was stable and I was happy...
That is until I get no answer from my VPS... tried login in, no answer. Tried the client interface, doesn't recognize my password. Ask for it to send it to me, that password still fails...
So I send an email to support, and get the answer back:
Your account was terminated due to non-payment.
I'm still waiting for an answer on that... but in the mean time, I noticed that they actually canceled the subscription in paypal!
So in any event, I've lost some time, put in a claim with paypal, and trying a new provider...
So any other 2Host customer, do backups
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09-16-2009, 06:12 PM #2Web Hosting Master
- Join Date
- Feb 2004
- Location
- Sacramento CA
- Posts
- 3,513
Does your Paypal show payments from June to this month?
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09-17-2009, 12:07 PM #3Newbie
- Join Date
- May 2002
- Posts
- 11
Yes,
So either they have a problem on their side for tracking payments or with accounting...
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09-17-2009, 03:43 PM #4Newbie
- Join Date
- Jul 2009
- Posts
- 26
I dont know where to begin with these scumbags 2host. I paid $85 to have a vpn server installed on there vps. Then subscribed to there vps so i would never be late. Imagine my suprise that after few months my VPS was suddenly deleted losing all my data without an over due notice!
Then the support was slow and so extremely rude and nasty to me. They where horrible. The had deleted the vps over 3 weeks ago and I forgot I was still subscribed. There billing was completely messed up. Saw the subscription payment go through and demanded a refund as it had not even been on!
Those lowlifes didnt even reply to me they are scum. AVOID 2 host they are scammers and thief.
I will be taking further legal action against them for sure!
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09-17-2009, 05:45 PM #5Web Hosting Master
- Join Date
- Feb 2004
- Location
- Sacramento CA
- Posts
- 3,513
If there is a typical pattern with these types of hosts is the "I got this almost too good to be true deal on a VPS and it was fine for X months but now it sucks/deleted my files/disappeared/ate my cat/etc..."
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11-30-2009, 12:27 PM #6Junior Guru Wannabe
- Join Date
- May 2009
- Location
- USA/NL
- Posts
- 76
Tenshi:
I truly apologize for the inconvenience caused by our billing department. Can you please give me a chance to help you with refund/compensation for the trouble you have seen? Please send an email to support, and mention my name (Henry B) in the subject. Thank you!∞ 2Host.com - Premium Services At Guaranteed Prices!
∞ Premium 10Gbps Dedicated Servers & Colocation
∞ 24x7 Premium Support - Premium Bandwidth - Premium Datacenters
∞ Location: Amsterdam, The Netherlands / San Jose CA, United States
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12-03-2009, 09:29 AM #7New Member
- Join Date
- Oct 2009
- Posts
- 2
Doesn't PayPal send you an email whenever the merchant cancels your subscription? Just wondering.
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