Oh my gosh! You have been waiting roughly 15 days for your VPS to get back online? As much as you do not want to hear this... but, I think it's safe to say your not getting your VPS back. I'm unable to ping or do a whois on the domain 'bgivps.com'. Perhaps bgivps.com has representatives or other clients in WHT who are able to shine light on the situation. Best of luck to you. I hope it works out.