Usually VPS providers offer a certain amount days money back guaranteed and for the most part people use this a trial period. If they are not satisfied during this time they can cancel and get a full refund. The time frame differs from each provider.
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We usually offer a trial of 7 days, which may be extended to 14 days.
While clients use the trial period to evaluate our server/service, we use the same period to evaluate their usage of the VPS and responsiveness to communication, whether by calls, MSN or through emails.
It's a no obligations trial, so neither party is obligated to the other. If we don't like what they are doing/trying to do with it, we will not be financially obligated to continue.
Personally, as a customer of VPS vendors, I see no need for a trial period if buying at the lower-end of the scale. With monthly contracts and cheap rates, it's simply not worth my time to seek a (say) $20 refund if the VPS isn't to my liking. I'll simply terminate the arrangement.
Well in South Korea almost all companies ask for a set up fee.
It not unusual here. It is a common practice.
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