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  1. #1
    Join Date
    Sep 2007
    Posts
    815

    what is the problem if cPanel does not create DNS record?

    In WHM, a new account is created. But it does not create the DNS entry. During the creation of the account, no error occurred, and it also displays that DNS creation is completed but when DNS functions from WHM is checked, the domain is not there.

    Any idea how to troubleshoot this?
    All things work together for the good of those who love God - Romans 8:28
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  2. #2
    Join Date
    Jun 2008
    Location
    India
    Posts
    129
    Try to update /scripts and upcp and then try to create the account
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  3. #3
    Join Date
    Sep 2007
    Posts
    815
    Figured this out, dns zone template is wrong

    Mods
    Please close this topic.
    All things work together for the good of those who love God - Romans 8:28
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  4. #4
    Try to check the /var/log/messages. Hope this might help you trace the problem.
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  5. #5
    Join Date
    Oct 2004
    Location
    Ohio
    Posts
    1,641
    </thread> By Op's request.
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